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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in designing effective eLearning experiences and instructional materials, with a strong focus on evidence-based design standards and practices. Proficient in managing complex projects and mentoring junior instructional designers while building strong relationships with stakeholders.
Highest-signal resume keywords
Instructional DesignELearning DevelopmentLearning Management SystemsChange ManagementRelationship Building
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Course DesignLearning Needs AnalysisAssessment DevelopmentQuality AssurancePerformance Objectives WritingAccessibility DesignMobile Learning DesignEvidence-Based DesignProject ManagementContent Curation
Soft Skills
Interpersonal CommunicationCollaborationMentoringCoachingAdaptability
Tools & Technologies
Articulate StorylineMicrosoft OfficeSAP SuccessFactorsWebExVirtual Classroom Software
Certifications & Qualifications
Professional Qualification in Instructional DesignMembership in Professional Bodies
Industry Keywords
Blended LearningLearning ScienceGlobal Learning InitiativesFast-Paced EnvironmentsMatrix Organizations
About the role
Key responsibilities & impact- Design individual learning items and blended learning programs
- Follow evidence-based learning design processes and meet time, budget and quality standards
- Conduct skill needs and task analyses
- Plan and document learning solutions and obtain approvals
- Curate and integrate existing materials into learning journeys
- Write performance objectives and design specifications
- Conduct quality assurance checks and revise design documents based on feedback
- Create eLearning pages, storyboards, audio/video scripts, facilitator and participant guides, job aids and other materials
- Develop assessments, quizzes, practice exercises, simulations, demonstrations, case studies, worked examples and procedural learning content
- Conduct design quality reviews using the EY Design Quality Checklist
- Proofread learning materials and ensure consistency across resources
- Draft deployment plans and consult with regional deployment teams
- Collaborate with developers to ensure materials are authored as specified
- Assist in pilots and revise learning materials based on pilot results
- Share instructional design best practices
- Build and maintain relationships with content owners, subject matter representatives, learning and performance consultants, developers, deployment teams and vendors
- Review and coach internal or external developers and instructional designers
- Mentor and provide guidance to junior instructional designers
Requirements
What you’ll need- Minimum 8-10 years of experience in designing courses and other learning items, preferably at a global level
- Demonstrable experience designing effective eLearning experiences, facilitator and participant guides for physical and virtual classrooms, online and classroom simulations, and video and audio media
- Demonstrable experience designing eLearning accessible to people with disabilities
- Experience with web-based applications and one or more learning management systems is desired
- Proficiency with Microsoft Office tools
- Demonstrable experience building and maintaining strong relationships with business customers/clients
- Demonstrable experience managing change initiatives in global, matrix organizations
- Demonstrable experience working in fast-paced, stressful environments to deliver required results
- Experience using Articulate Storyline or similar course authoring programs is highly desired but not required
- Experience designing learning for mobile delivery is preferred but not required
- Professional qualification in instructional design or related discipline is preferred
- Active membership in related professional bodies or industry groups is preferred, not required
- Bachelor’s degree in education, psychology or related field is preferred, not required
- Higher professional or masters qualification in a related discipline is preferred, not required
- Strong knowledge of learning science and evidence-based design standards and practices
- Strong interpersonal, written and verbal communication, and collaboration skills
- Experience with learning management systems, preferably SAP SuccessFactors, and virtual classroom software, preferably WebEx
- Ability to use learning technology, desktop applications and relevant knowledge tools
- Ability to act independently and review developers’ work against design standards
- Ability to coach third-party instructional designers where applicable
- Ability to manage multiple, complex projects concurrently and mentor junior instructional designers
Benefits
Comp & perks- Flexible working
- Opportunity to work in a multicultural and multinational environment
- Continuous learning and development opportunities
- Tools and flexibility to make a meaningful impact
- Insights, coaching and confidence for transformative leadership
- Diverse and inclusive culture
- Physical, emotional, financial and social well-being benefits
- Benefits available according to country