L&D Associate – Americas Learning Delivery

. Analyze course logistical requirements and determine appropriate facilities for in-person learning .

Posted 9/23/2026full-timeBuenos Aires • ArgentinaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in coordinating learning logistics and managing in-person and virtual classroom setups, ensuring accurate credit awarding and effective communication across diverse teams. Proficient in utilizing Learning Management Systems and virtual collaboration tools to enhance learning experiences.

Highest-signal resume keywords

Learning Management System ProficiencyEvent CoordinationAttention to DetailEffective Communication SkillsVirtual Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Class SetupCredit Awarding ProcessesAttendance ReconciliationProcedural EnhancementsLogistical Analysis

Soft Skills

Relationship BuildingProject ManagementProblem SolvingTeam Collaboration

Tools & Technologies

Microsoft OfficeExcelMicrosoft TeamsZoomSAP SuccessFactors

Industry Keywords

Learning Support LiaisonProfessional ServicesCorporate EnvironmentIn-Person LearningVirtual Learning

About the role

Key responsibilities & impact

Analyze course logistical requirements and determine appropriate facilities for in-person learning
Collaborate with delivery team members on delivery plans
Coordinate and oversee Learning Support Liaison activities for in-person classes
Confirm virtual and in-person classroom setup with onsite resources, producers, or Learning Support Liaisons
Review and reconcile class rosters against final attendance to ensure accurate credit awarding
Counsel facilitators on credit-awarding processes through Calculo attestation in a highly regulated environment
Act as point of contact for facilitators and participants
Ensure credit is awarded and provide evaluation results as required
Initiate class setup and publication in the Learning Management System
Identify improvement opportunities and implement procedural enhancements with Delivery leadership
Prioritize daily work while managing multiple projects and stakeholders
Identify, assess, resolve, or escalate challenges and potential issues
Oversee the activities of the Learning Support Liaison

Requirements

What you’ll need

Bachelor’s degree or equivalent work experience required
1–3 years of learning, meeting and event services, or hospitality experience
Experience in a professional services or corporate environment
High level of attention to detail
Ability to establish trusted relationships in a virtual environment
Ability to work effectively within a geographically dispersed team
Ability to work with all ranks and levels of the organization
Effective verbal and written communication skills
Proficient Microsoft Office skills, including Excel (pivot tables, VLOOKUPs, etc.) and Teams
Knowledge of virtual collaboration tools such as Zoom and Microsoft Teams
Working knowledge of SAP SuccessFactors or equivalent Learning Management Systems
Foundational knowledge of EY learning opportunities

Benefits

Comp & perks

Flexible work arrangements and time off may be available, subject to business demands
Overtime must be approved in advance