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EY

Manager – Gen AI

EY

. Lead the design and implementation of enterprise-scale observability frameworks for AI, GenAI, Agentic AI, and Agentic RAG systems .

Posted 9/17/2026full-timeMumbai • IndiaSeniorLeadWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in designing and implementing enterprise-scale observability frameworks for AI systems, with a strong focus on telemetry, monitoring, and operational reporting. Proven ability to lead teams, manage projects, and translate complex operational requirements into scalable technical solutions.

Highest-signal resume keywords
AI EngineeringObservability FrameworksTelemetry CollectionAzure Kubernetes ServicePython Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Observability PrinciplesTelemetry PipelinesMonitoring ArchitecturesOperational AnalyticsDistributed Systems MonitoringAgentic AI ImplementationLangChainLangGraphFastAPIFiddler
Soft Skills
Problem-SolvingCommunicationPresentationLeadershipMentoring
Tools & Technologies
Microsoft Azure AI ServicesMCP IntegrationsEvent-Driven ArchitecturesMQTTAI Lifecycle Monitoring
Industry Keywords
Operational IntelligenceGovernanceCompliance MonitoringAuditability SolutionsPerformance Optimization

Tech Stack

Tools & technologies
AzureDistributed SystemsKubernetesPython

About the role

Key responsibilities & impact
  • Lead the design and implementation of enterprise-scale observability frameworks for AI, GenAI, Agentic AI, and Agentic RAG systems
  • Define enterprise standards for AI telemetry, tracing, monitoring, logging, evaluation, alerting, governance, and operational reporting
  • Design traceability frameworks for agent reasoning, tool usage, retrieval paths, model interactions, and workflow execution
  • Build end-to-end observability solutions for AI agents, retrieval systems, APIs, and distributed AI applications
  • Develop telemetry pipelines to monitor model performance, latency, cost, quality, reliability, and user interactions
  • Develop monitoring and evaluation frameworks using LangGraph, LangChain, MCP integrations, and Azure AI services
  • Build production-grade observability services, APIs, and monitoring components using Python and FastAPI
  • Design operational dashboards, alerting frameworks, and real-time monitoring solutions
  • Establish evaluation, benchmarking, experimentation, and continuous improvement processes
  • Deploy and manage scalable AI observability solutions on Azure Kubernetes Service
  • Integrate telemetry from AI workloads, enterprise applications, APIs, databases, and distributed systems
  • Design pipelines for collection, processing, and enrichment of observability data
  • Collaborate with AI engineers, platform teams, data engineers, business stakeholders, clients, risk, and governance teams
  • Manage and mentor AI engineers, platform engineers, and observability specialists
  • Communicate operational health, risks, performance trends, and observability insights to clients and leadership
  • Support proposals, AI governance, platform modernization, and operational transformation programs
  • Drive reusable frameworks, accelerators, engineering standards, thought leadership, talent development, coaching, and technical mentorship

Requirements

What you’ll need
  • 8–12+ years of total professional experience
  • 4+ years of directly relevant experience in AI engineering, observability, telemetry, distributed systems monitoring, or AI operations
  • 2+ years of people, technical, or delivery leadership experience
  • Proven experience delivering enterprise-scale monitoring, observability, or operational intelligence platforms
  • Strong depth in at least 3 listed areas, with direct ownership in at least 2
  • Ability to translate operational and governance requirements into scalable technical solutions
  • Bachelor’s/master’s degree in computer science, Data Science, Engineering, or related field
  • Deep expertise in Agentic AI, Agentic AI implementation, and Agentic RAG systems
  • Experience with observability principles, telemetry collection, traceability frameworks, monitoring architectures, and operational analytics
  • Experience with LangChain, LangGraph, Model Context Protocol (MCP), Microsoft Azure AI services, and Azure Kubernetes Service (AKS)
  • Experience developing monitoring services, telemetry collectors, and operational APIs using Python and FastAPI
  • Experience with distributed tracing, logging frameworks, alerting, anomaly detection, dashboards, and operational reporting
  • Experience with AI observability and evaluation platforms including Fiddler or similar technologies
  • Familiarity with MQTT, event-driven architectures, messaging systems, MLOps, LLMOps, and AI lifecycle monitoring
  • Experience implementing Responsible AI controls, governance, compliance monitoring, and auditability solutions
  • Strong understanding of security, reliability, scalability, performance optimization, and operational support for enterprise AI systems
  • Excellent problem-solving, communication, and presentation skills
  • Ability to clearly explain at least two relevant professional AI implementations

Benefits

Comp & perks
  • Continuous learning and development opportunities
  • Tools and flexibility to make a meaningful impact
  • Coaching and leadership development
  • Diverse and inclusive culture
  • Opportunity to work with global clients and AI experts
  • Work on AI-driven innovation across multiple client sectors