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EY

Manager – Policy Admin Technology Consulting, Life & Group Transformation

EY

. Lead complex client engagements and multidisciplinary teams focused on life, annuity, and group insurance transformation initiatives .

Posted 10/12/2026full-timeBoston • Massachusetts • United StatesSeniorLead💰 $142,600 - $285,300 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading large-scale business and technology transformation initiatives within the Life, Annuity, and Group Benefits insurance sectors, with a strong focus on client relationship management and cross-functional team leadership. Proficient in applying Agile methodologies, program management practices, and advanced analytical skills to drive successful project outcomes.

Highest-signal resume keywords
Life Insurance TransformationPolicy Administration PlatformsAgile FrameworksClient Relationship ManagementProgram Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Program ManagementData MigrationPlatform ConfigurationIntegrationRequirements DesignAnalyticsAutomationQuality EngineeringRelease ManagementStrategic Thinking
Soft Skills
Executive CommunicationStakeholder ManagementProblem-SolvingTeam LeadershipMentoring
Tools & Technologies
PowerPointExcelFAST (Verisk)FINEOSALIPOIPADXC wmA/CyberLifeEXL LifePro
Industry Keywords
Life & AnnuityGroup BenefitsInsuranceFinancial Services TechnologyEnterprise Transformation

About the role

Key responsibilities & impact
  • Lead complex client engagements and multidisciplinary teams focused on life, annuity, and group insurance transformation initiatives
  • Lead large-scale platform transformation programs with accountability for scope, quality, timelines, financial performance, resources, risks, dependencies, and outcomes
  • Serve as a trusted advisor to client business and technology leaders
  • Translate client objectives into delivery strategies, transformation roadmaps, integrated plans, and measurable outcomes
  • Coordinate client, EY, platform vendor, system integrator, and third-party teams
  • Lead workstreams across new business, underwriting, policy administration, billing, servicing, claims, disbursements, commissions, and reinsurance
  • Translate product, operational, compliance, and customer requirements into scalable platform solutions
  • Guide clients in evaluating platform capabilities, configuration options, customization trade-offs, and platform sustainability
  • Partner with product, architecture, configuration, integration, data, conversion, testing, release, and operations teams
  • Support future-state process design, capability assessments, product-launch readiness, and prioritization of implementation-ready requirements
  • Establish governance forums, decision-making processes, escalation paths, and reporting
  • Manage milestones, financials, resources, risks, issues, and inter-workstream dependencies
  • Apply Agile, SAFe, DevOps, quality engineering, release management, and operational-readiness practices
  • Oversee platform configuration, integrations, data migration, policy conversion, testing, release readiness, cutover, and stabilization
  • Maintain alignment with architecture, security, compliance, quality, and contractual requirements
  • Apply AI, automation, analytics, and reusable accelerators to improve delivery and client outcomes
  • Lead, coach, and mentor consulting teams
  • Build high-performing multidisciplinary teams through resource planning, delegation, feedback, and performance management
  • Support career development, skills growth, knowledge sharing, and leadership development
  • Facilitate internal and client-facing workshops
  • Support account growth through client relationship management, opportunity identification, and proposal development
  • Contribute to solution shaping, estimations, client presentations, and pursuit activities
  • Develop reusable methods, accelerators, training materials, and thought leadership
  • Monitor insurance, policy administration, AI, data, automation, technology, and market trends

Requirements

What you’ll need
  • Bachelor's degree and 6–10+ years of relevant professional experience
  • Eight or more years of relevant professional experience in consulting, insurance, financial services technology, or enterprise transformation
  • At least five years of experience within Life, Annuity, or Group Benefits insurance
  • Experience leading large-scale business and technology transformation programs, major workstreams, functional areas, or platform capabilities
  • Experience managing client relationships and leading cross-functional teams in complex delivery environments
  • Experience with one or more policy administration platforms including FAST (Verisk), FINEOS, ALIP, OIPA, DXC wmA/CyberLife, EXL LifePro, or comparable modern PAS solutions
  • Strong understanding of the Life & Annuity and group benefits value chain, including product configuration, underwriting, policy administration, servicing, and claims
  • Program management experience within onshore/offshore delivery models involving multiple vendors and stakeholders
  • Experience overseeing end-to-end requirements, design, configuration, integration, APIs, and data migration efforts
  • Strong executive communication, presentation, and stakeholder management skills
  • Experience working across multi-vendor and geographically distributed delivery models
  • Demonstrated ability to influence senior business and technology leaders
  • Strong analytical, problem-solving, and strategic thinking capabilities
  • Advanced proficiency with PowerPoint and Excel
  • Strong experience working within Agile frameworks, such as Scrum, Kanban, and SAFe
  • Strong written and verbal communication skills, including experience presenting to senior business and technology stakeholders
  • Willingness to travel up to 50% based on client needs

Benefits

Comp & perks
  • Medical and dental coverage
  • Pension and 401(k) plans
  • Flexible vacation policy
  • EY Paid Holidays
  • Winter/Summer breaks
  • Personal/Family Care leave
  • Other leaves of absence
  • Professional growth opportunities
  • Inclusive culture
  • Reasonable accommodation for qualified individuals with disabilities, including veterans with disabilities