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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in crisis intervention, clinical consultation, and case management within behavioral health settings. Proficient in maintaining confidentiality and ethical standards while delivering mental health programs and support.
Highest-signal resume keywords
Master’s Degree In Social Work, Counseling, Psychology, Or Related FieldActive Independent Clinical Licensure (LCSW, LPC, LMFT, Psychologist)Crisis Intervention SkillsStrong Clinical And Case Management SkillsExperience In Employee Assistance Programs
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Crisis SupportClinical Risk ScreeningBehavioral Health ScreeningsDocumentation SkillsProject ExecutionUnderstanding Of HIPAA Privacy RequirementsKnowledge Of EAPExperience Supporting Anxiety And DepressionSubstance Use TreatmentTraining In Threat Assessment
Soft Skills
Clear CommunicationCompassionate SupportSound JudgmentAbility To Build TrustAbility To Manage Competing Priorities
Tools & Technologies
Microsoft OfficeStandard Case Documentation Tools
Certifications & Qualifications
SHRM Training/Certification
Industry Keywords
Behavioral HealthCrisis ManagementWorkplace Mental HealthIndustrial/Organizational PsychologyHuman Resources
About the role
Key responsibilities & impact- Monitor requests for support and assign them to team members as Triage Clinician
- Provide short-term clinical consultation and support for personal, family, and workplace concerns
- Maintain confidentiality and ethical standards
- Provide crisis support, clinical risk screening, referral, case management, and follow-up support
- Conduct suicide risk, substance use, depression, anxiety, and other behavioral health screenings
- Coordinate referrals to internal and external behavioral health, substance use, crisis, and community resources
- Consult with Talent, Security, Legal, and other internal partners regarding emotional wellbeing, safety, and mental health concerns
- Support virtual or on-site critical incident response following workplace tragedies, traumatic events, or urgent wellbeing concerns
- Deliver clinically informed presentations on anxiety, depression, burnout, grief, substance use, and other mental health topics
- Support delivery of mental health and emotional wellbeing programs
- Participate in weekend and holiday on-call rotation for urgent and emergency situations
Requirements
What you’ll need- Master’s degree or higher in social work, counseling, psychology, marriage and family therapy, or a related mental health field
- Minimum of three years post-master’s clinical experience
- Active independent clinical licensure in a mental health discipline, such as LCSW, LPC, LMFT, Psychologist, or equivalent
- Strong clinical and case management skills
- Crisis intervention skills and ability to respond calmly and effectively to urgent situations
- Experience supporting anxiety, depression, substance use, grief, trauma, family stress, workplace stress, and other behavioral health needs
- Clear communication and ability to build trust and provide compassionate support
- Sound judgment and strong documentation habits
- Ability to manage competing clinical priorities in a fast-paced environment
- Ability to design, track progress and execute projects
- Understanding of confidentiality, HIPAA privacy requirements, informed consent, mandated reporting, and relevant ethical requirements
- Microsoft Office and standard case documentation tools proficiency
- Ability to travel approximately 10% of the time, occasionally with minimal notice
- Ability to work at a local EY office when needed or required, approximately 10% of the time
- Knowledge of EAP, industrial/organizational psychology, and well-being
- Ability to work independently on non-recurring projects with limited direction
- Adherence to local, state, and federal confidentiality laws
- Experience in an Employee Assistance Program or workplace mental health setting preferred
- Experience in chemical dependency treatment ideally
- Experience in the consulting/financial industry ideally
- Experience in human resources ideally
- Training in Threat Assessment ideally
- SHRM training/certification ideally
Benefits
Comp & perks- Medical and dental coverage
- Pension and 401(k) plans
- Flexible vacation policy
- EY Paid Holidays
- Winter/Summer breaks
- Personal/Family Care leave
- Other leaves of absence
- Professional growth opportunities
- Inclusive culture
- Compensation based on performance and value brought to the business
