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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in payroll management, including the ability to analyze complex data sets, manage payroll projects, and ensure compliance with global payroll legislation. Strong client-facing skills and project management experience are essential for delivering high-quality payroll services.
Highest-signal resume keywords
Payroll ProcessingProject ManagementClient-Facing ExposureAnalytical AbilitiesKnowledge of Payroll Legislation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Payroll ManagementData AnalysisTax CalculationExcelProject ManagementPayroll System ConfigurationStatutory DeductionsPayroll DocumentationClient Data CollectionGovernance
Soft Skills
Organizational SkillsVerbal CommunicationWritten CommunicationProblem SolvingAttention to Detail
Tools & Technologies
ExcelWordPowerPoint
Industry Keywords
Payroll OperationsGlobal PayrollSouth African PayrollAfrican PayrollISAE3402SLA ManagementClient ServicesGovernanceData AnalyticsPayroll Trends
About the role
Key responsibilities & impact- Provide timely, high-quality payroll support, project management, governance and service management services and work products
- Maintain regular contact with EY global payroll teams to verify timely and accurate payroll delivery
- Review and resolve client portfolio requests and technical queries
- Liaise with offshore and Africa teams to deliver client payrolls
- Ensure accurate and timely payroll service delivery
- Respond to payroll and governance queries from clients and internal global stakeholders
- Develop client payroll calendars and support client data collection and setup
- Create, update and annually audit payroll process and procedure documentation
- Correct payroll processes and train offshore teams
- Support sales and service opportunities within Payroll Operate
- Help supervise the design, implementation and operation of global multi-country payroll services for small clients
- Govern payroll operations and lead global country teams using a unified methodology
- Keep current with global payroll trends, developments and regulations
- Maintain complex data sets, review data analytics and analyze trends
- Manage payroll projects, including new client transitions, SLAs, metrics, root cause analysis, escalations and resolutions
- Identify opportunities to expand client services
- Manage ISAE3402, billings and payments, BRET, third-party contractors, pipeline and debtors
- Initiate and complete ASQs and QRM processes with senior manager support
Requirements
What you’ll need- Bachelor’s degree/equivalent diploma preferably with an emphasis in accounting, business or finance (preferable, not mandatory)
- 7+ years of relevant payroll and/or tax experience or equivalent experience in business or industry preferable
- Strong numbers acumen, including analytical abilities and knowledge of Excel, Word and PowerPoint
- Excellent organizational and verbal/written communication skills
- Proactive approach to problem solving and attention to detail
- Ability to create components on existing payroll systems and configure formulas and tax and related statutory deductions correctly, aligned to specific country legislation
- Ability to manually calculate taxes and other statutory deductions outside the payroll system using tax tables for African countries
- Client-facing exposure in a payroll role
- Project management experience with global or multinational payroll
- Strong payroll processing background
- Experience with South African/African payroll processing
- Project management skills
- Up-to-date knowledge of current payroll legislation
- Excellent communication, presentation and client service skills
Benefits
Comp & perks- Competitive salary