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EY

RPA Support, Power Platform Operations

EY

. Provide end-to-end IT and platform support for RPA and Microsoft Power Platform across production and non-production environments .

Posted 9/18/2026full-timeKochi • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in managing and supporting Microsoft Power Platform and RPA solutions, ensuring operational stability and security compliance. Proficient in coordinating incident management and troubleshooting across production environments.

Highest-signal resume keywords
Microsoft Power PlatformPower AutomatePower Automate DesktopMicrosoft Azure ServicesRPA Infrastructure Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Solution DeploymentTroubleshootingPlatform Health ChecksDLP ComplianceGVM Vulnerability ScansBOT Account ManagementVirtual Machine OperationsIncident Coordination
Soft Skills
CoordinationCommunication
Tools & Technologies
DataverseRPAMicrosoft Azure
Industry Keywords
Security ComplianceProduction EnvironmentAccess Management

Tech Stack

Tools & technologies
AzureDNSRPA

About the role

Key responsibilities & impact
  • Provide end-to-end IT and platform support for RPA and Microsoft Power Platform across production and non-production environments
  • Ensure infrastructure readiness, secure access, smooth solution deployments, and operational stability
  • Support and troubleshoot Power Automate, Power Automate Desktop, Dataverse, and Microsoft Azure services
  • Investigate and resolve solution deployment, import, environment-level conflict, flow failure, and connector error issues
  • Perform proactive platform health checks with Microsoft during frequent or large production deployments
  • Coordinate DLP exception reviews and approvals
  • Manage RPA VM build, configuration, DNS mapping, and end-to-end readiness for automation workloads
  • Track GVM vulnerability scans and ensure security compliance before production usage
  • Manage BOT account lifecycle, including account creation, access management, and email enablement
  • Support HR record creation and HR–BOT account mapping, including approval coordination
  • Provide production incident support, including status updates, coordination calls, and investigation tracking
  • Coordinate between delivery teams, infrastructure, security, vendors, and Microsoft support
  • Install and configure applications based on approved requests and defined requirements

Requirements

What you’ll need
  • Experience and qualifications are not explicitly stated in the posting
  • Knowledge of Microsoft Power Platform, including Power Automate, Power Automate Desktop, and Dataverse
  • Knowledge of Microsoft Azure services, including identity and access, networking, and security
  • Knowledge of RPA infrastructure and virtual machine operations
  • Knowledge of BOT account and identity management
  • Knowledge of security and compliance, including DLP and GVM
  • Knowledge of production incident coordination