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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Agile methodologies, team leadership, and incident management while leveraging strong technical skills in AWS services and software development. Capable of driving continuous improvement and optimizing team performance in enterprise technology environments.
Highest-signal resume keywords
Agile MethodologiesAWS Cloud Practitioner CertificationNode.jsTeam LeadershipIncident Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
TypeScriptECSKubernetesPythonJavaSeleniumREST APIsObservabilitySDLC Best PracticesIT Governance
Soft Skills
Problem-SolvingCommunicationCollaborationFacilitationRelationship-Building
Tools & Technologies
JIRAAzure DevOpsConfluenceHoneycombAppDynamicsDynatraceSplunkGrafanaThousandEyesUnix
Certifications & Qualifications
AWS Solutions Architect CertificationCertified Scrum MasterSAFe AgilistPMI-ACPICAgile Certified Professional
Industry Keywords
IT Project ManagementCybersecurity FrameworksContinuous Process ImprovementEnterprise IT SolutionsAgile Team Leadership
Tech Stack
Tools & technologiesAndroidAWSAzureCloudCyber SecurityDistributed SystemsEC2GrafanaiOSJavaJavaScriptKubernetesNode.jsPythonSDLCSeleniumSplunkTypeScriptUnix
About the role
Key responsibilities & impact- Lead a team providing Agile methodology services to cross-functional technology project and product teams
- Improve team productivity, work-process quality, and delivery outcomes
- Hire, evaluate, supervise, train, and coach team members
- Set performance standards, review performance, and make compensation decisions according to HR policies
- Build and coach high-performing teams aligned with project and business goals
- Lead planning, team learning, process adaptation, and continuous improvement
- Embed Agile/Scrum concepts, principles, and frameworks in technical delivery
- Integrate changing customer inputs and business conditions into product development
- Advise product owners and management on technology outcomes, prioritization, and trade-offs
- Remove delivery roadblocks and manage stakeholder expectations for scope, schedule, and budget
- Estimate iteration deliverables and improve sprint velocity
- Facilitate Scrum ceremonies including sprint planning, demos, and iteration meetings
- Manage product and sprint backlogs and development tracking systems
- Monitor sprint progress, team dynamics, communication, and impediments
- Design and maintain monitoring and alerting for performance degradation and application disruptions
- Triage and troubleshoot production incidents using logs, telemetry, and diagnostic data
- Build ML models to predict and prevent incidents
- Develop detection mechanisms, synthetic monitoring, scalable alerting, and automated diagnostic systems
- Perform health checks, investigate alerts, resolve issues, and minimize downtime
- Conduct trend analysis and improve system reliability and availability
- Lead incident management, trigger incident response, and maintain incident playbooks
- Document incidents, recovery steps, learnings, processes, and escalation paths
- Collaborate with application developers, DevOps engineers, and IT stakeholders on root-cause analysis and permanent fixes
- Refine alerting to reduce false positives and negatives
- Promote SRE principles and stay current with observability, monitoring, and SRE practices
- Participate in special projects and perform other assigned duties
Requirements
What you’ll need- Minimum 8 years of experience in Agile software development
- At least 2 years leading large cross-functional teams on enterprise technology initiatives
- Bachelor’s degree (B.E./B.Tech) in Computer Science, Information Technology, Engineering, or related field required
- AWS Cloud Practitioner Certification mandatory
- Minimum 8 years of hands-on experience as an operations engineer, full stack developer, or automation engineer
- Expertise in IT project management, Agile methodologies, SDLC best practices, IT infrastructure, software development, and enterprise IT solutions
- Proficiency in risk management, budgeting, and IT governance
- Understanding of cybersecurity frameworks and IT compliance standards
- Must have skills: Node.js, TypeScript, ECS, Kubernetes, Kore.AI, Android, iOS development
- Experience with Agile team leadership, stakeholder management, sprint planning, backlog prioritization, velocity optimization, and JIRA or Azure DevOps
- Experience building high-performing agile teams and fostering continuous improvement in enterprise environments
- Experience with Confluence
- Experience monitoring and refining dashboards
- Experience in continuous process improvement for process flows and workflows
- Problem-solving skills, application troubleshooting, escalation handling, and collaboration with application teams
- Proficiency reading and interpreting logs
- Experience with observability, SRE principles, and automation
- Expert knowledge of AWS services including EC2, S3, RDS, Lambda, CloudFormation, CloudWatch, and IAM
- Experience with REST APIs, event-driven architecture, and distributed systems
- Tooling and automation skills using Python, Java, and Selenium
- Prior experience in incident management and stakeholder communication
- Bachelor’s degree in computer science, Engineering, Information Technology, or related field, or equivalent practical experience
- Preferred: AWS Solutions Architect certification, Certified Scrum Master, SAFe Agilist, PMI-ACP, or ICAgile Certified Professional
- Preferred: APM tools such as Honeycomb, AppDynamics, or Dynatrace; Splunk, Grafana, or ThousandEyes; Unix and Mainframe environments; networking; AI/LLM applications; MCP or similar agent frameworks
- Strong verbal and written communication, facilitation, relationship-building, presentation, and negotiation skills
- Flexibility, adaptability, creativity, and comfort interacting with senior executives
- Willingness to work in a 24×7 support model as needed
Benefits
Comp & perks- Competitive remuneration package
- Rewards for individual and team performance
- Flexible working support
- Career development support
- FlexEY benefits selection covering holidays, health and well-being, insurance, savings, discounts, offers and promotions
- Support, coaching and feedback from colleagues
- Opportunities to develop new skills and progress your career
- Freedom and flexibility to handle the role in a way that’s right for you