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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account operations, data management, and financial analysis within a global environment. Proficient in utilizing Microsoft Office tools and digital platforms to enhance operational efficiency and stakeholder collaboration.
Highest-signal resume keywords
Financial Analysis SkillsStrong Excel SkillsSharePoint Management ExperienceData Reporting SkillsProject Management Concepts
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial AnalysisData ReportingQualitative ResearchQuantitative ResearchData InterpretationInformation SynthesisProject ManagementData Quality ManagementStakeholder EngagementProcess Improvement
Soft Skills
Strong Written CommunicationStrong Oral CommunicationCollaborationMultitaskingAttention to Detail
Tools & Technologies
Microsoft OfficeExcelPowerPointSharePointPower PlatformPower AutomatePower AppsPower BISAP FieldglassAriba
Industry Keywords
Professional ServicesClient-Serving ExperienceGlobal EnvironmentAccount Relationship DatabaseCustomer Relationship Management
About the role
Key responsibilities & impact- Support key account operations for nominated accounts within the Account Support Centre
- Ensure stakeholders receive and understand critical account business indicators
- Aggregate account information using EY tools and external sources
- Develop company research packs using client websites and external sources
- Share quarterly financial result summaries with account teams
- Manage content for account databases, websites, and SharePoint sites
- Collaborate with opportunity and data owners to maintain sales, pipeline, and revenue data hygiene
- Prepare account meeting packs for account team discussions
- Support development of client organization and account team charts
- Maintain data quality in the Account Relationship Database, Global Financial Information System, and Customer Relationship Management systems
- Review, update, and validate critical links with local teams
- Coordinate pre-employment screening processes and interpret engagement contract documents against screening guidelines
- Facilitate compliance with client-mandated procurement requirements
- Identify process improvements using digital platforms, automation tools, and analytics
- Standardize activities and share best practices to achieve operational excellence
- Manage projects, quality control, reviews, and regular stakeholder updates
- Facilitate knowledge sharing
Requirements
What you’ll need- Any graduate degree with relevant experience
- 3–5 years of hands-on experience in a fast-paced global environment
- Strong Excel and PowerPoint skills
- Expert or intermediate-level experience in Microsoft Office, including Word, Excel, and PowerPoint
- SharePoint management experience
- Strong written and oral communication skills in a multicultural environment
- Ability to use qualitative and quantitative research and analysis methodologies
- Financial analysis skills
- Ability to synthesize information, review data inputs, and provide analytic insights
- Experience in a large global organization preferred
- Proven ability to influence and build collaborative relationships with a wide range of stakeholders
- Experience interacting with geographically dispersed professionals
- Understanding of business research or data interpretation and analysis concepts
- Sound judgment and flexibility in balancing multiple project requirements and tight deadlines
- Understanding of project management concepts and experience working on non-IT projects
- Data reporting skills preferred
- Exposure to Power Platform tools such as Power Automate, Power Apps, and Power BI preferred
- Experience using procurement portals such as SAP Fieldglass or Ariba preferred
- Professional services industry or client-serving experience preferred
- Microsoft 365 products, apps, and services
- Ability to multitask, prioritize effectively, and maintain high attention to detail
- Ability to work collaboratively with multicultural teams and virtually
Benefits
Comp & perks- EY global scale, support, and inclusive culture
- Career development opportunities
- Exposure to global, multicultural, and geographically dispersed teams
- Opportunities to learn new tools, technology, global developments, and processes