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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing logistics for learning and networking events, including proficiency in Learning Management Systems such as SuccessFactors. Strong analytical and organizational skills are essential for coordinating program deployment and ensuring compliance.
Highest-signal resume keywords
Event Logistics ManagementLearning Management SystemsProject ManagementProficient in ExcelImpeccable Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program DeploymentData AnalysisAttendance TrackingBudget ReviewVLOOKUPPivot TablesPower QueryCompliance TrackingCourse SchedulingELearning Program Curation
Soft Skills
Attention to DetailInterpersonal SkillsOrganizational SkillsInitiativeTeam Collaboration
Tools & Technologies
ZoomMS TeamsSharePointOffice 360SuccessFactors
Industry Keywords
Learning ProgramsVirtual LearningCE CreditsParticipant ManagementConference Logistics
About the role
Key responsibilities & impact- Plan and deploy small- and large-scale learning and networking events
- Coordinate logistics and deployment of learning programs across EY Canada service lines
- Submit courses and schedule offerings
- Manage participant rosters, communications, compliance and course deployment
- Coordinate production and pre- and post-course activities
- Identify target learners and forecast classes, participants, delivery modality, timing and session counts
- Support learning calendar finalization and participant scheduling
- Schedule sessions with producers and production technologies, including Zoom links
- Update rosters, waitlists, cancellations and schedules
- Curate level-based eLearning programs and open programs in SuccessFactors
- Prepare classroom sizes and setups, participant materials, polling questions and breakout rooms
- Award CE credits and monitor CE compliance
- Track classroom no-shows and missed-time attestations
- Create and manage learning compliance tracking
- Address learner inquiries and participate in weekly status meetings
- Assist with Talent Development and Learning working groups, projects and deployments
- Produce VILT sessions and Teams Live Webcasts
- Set up LMS courses and classes, including attendance tracking
- Pull consumption and learning history reports
- Support and onboard team members
- Produce virtual learning sessions using Zoom and Teams
- Admit participants, monitor attendance, record absences and no-shows
- Draft producer guides and manage polls, breakout rooms, whiteboards and chat
- Support facilitators before, during and after classes
- Distribute facilitator evaluation summaries and prepare program debrief reports
- Gather preliminary budget information and review it with learning stakeholders
- Review invoices for accuracy and support monthly learning accruals
Requirements
What you’ll need- Experience in managing conference logistics, program deployment or project management
- Proficient in Outlook
- Proficient in Excel, including filters, VLOOKUPs, pivot tables or Power Query
- Proficient in Zoom, MS Teams, SharePoint and Office 360
- Experience with Learning Management Systems; SuccessFactors experience is an asset
- Strong attention to detail and impeccable communication skills
- Strong analytical, organizational and project management skills
- Great interpersonal skills and ability to build and maintain trusted relationships
- Willingness to work in a team environment
- Ability to manage multiple priorities independently during peak times
- Ability to take initiative, think through next steps and prioritize items
- Bilingual candidate appreciated
- Willingness to work overtime during peak times as required
Benefits
Comp & perks- Comprehensive medical, prescription drug and dental coverage
- Defined contribution pension plan
- Great vacation policy
- Firm-paid days
- Statutory holidays
- Paid personal days based on province of residence
- Programs and benefits supporting physical, financial and social well-being
- Support and coaching from engaging colleagues
- Learning opportunities to develop new skills and progress your career
- Freedom and flexibility to handle the role in a way that's right for you