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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in coordinating learning programmes and projects, managing logistics, budgets, and stakeholder engagement while leveraging technology for efficient deployment. Proficient in utilizing Microsoft Office 365 and SharePoint to enhance learning experiences and maintain compliance.
Highest-signal resume keywords
Learning Deployment CoordinationProject Management SkillsMicrosoft Office 365 ProficiencyStakeholder Relationship ManagementVirtual Learning Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Learning Programme CoordinationBudget ManagementCourse SchedulingEvaluation AnalysisCompliance Management
Soft Skills
Strong Communication SkillsFlexibilityCoaching and Support
Tools & Technologies
SuccessFactorsSharePointPower BIPowerAppsMicrosoft Teams
Certifications & Qualifications
Training in Microsoft TeamsTraining in ZoomTraining in Webex
Industry Keywords
Human ResourcesProfessional ServicesCorporate EnvironmentVirtual LearningTalent Development
About the role
Key responsibilities & impact- Coordinate end-to-end deployment of learning programmes and projects across regions and time zones
- Manage schedules, learning-system setup, logistics, budgets, compliance, and stakeholder engagement
- Build course schedules and submit requests to schedule offerings and publish content in SuccessFactors
- Execute learning course deployment plans and budgets, including conferences and events
- Arrange training materials and monitor participant nominations
- Manage learner cancellations, no-shows, missed sessions, training dates, and nominations
- Serve as first point of contact for course-related queries and manage learning mailboxes
- Prepare and support facilitators for learning-course delivery
- Review and oversee Deployment Administration Team work
- Manage SharePoint sites and maintain relevant course, programme, curriculum, learner, facilitator, and joining-instruction content
- Support online modules, webcasts, and virtual learning projects; act as Virtual Producer when required
- Maintain adherence to the Learning Deployment Operating Model
- Develop networking elements within virtual learning programmes
- Book venues and accommodation for residential courses
- Ensure continuing education credits are awarded where applicable
- Support budgets, accruals, forecasts, actual costs, and finance activities
- Build relationships with onshore, offshore, administration, delivery, facilitator, supplier, and other stakeholders
- Coach and support the Deployment Administration Team
- Analyse L1–L3 evaluation feedback and report course consumption and satisfaction
- Document lessons learned and improve deployment processes
- Stay current on SuccessFactors features and learning-deployment best practices
- Support wider Talent Development projects and new-team-member induction
Requirements
What you’ll need- Bachelor's degree in Business Administration, Human Resources, or a related discipline
- Human Resources diploma is an advantage
- Experience in learning deployment or programme coordination, or a strong interest in developing a career in learning
- Experience in a professional services or corporate environment
- Experience working across international and diverse teams
- Strong project management skills
- Strong IT skills, particularly Microsoft Office 365, including Teams, Excel, PowerPoint, Word, Outlook, and SharePoint
- Experience using Power BI and PowerApps preferred
- Working knowledge of Generative AI tools and effective prompting
- Ability to leverage AI for efficiency, automation, reporting, and learner experience
- Strong written and oral communication skills
- Commercial acumen and business awareness
- Experience curating and maintaining knowledge resources and SharePoint sites
- Experience establishing and managing relationships with external vendors and internal stakeholders
- Training or certification in producing Microsoft Teams, Zoom, or Webex sessions highly desirable/essential
- Flexibility to work European Time Zone business hours and adjust schedules for peak demand and virtual learning support
Benefits
Comp & perks- Competitive remuneration package
- Flexible working support
- Career development
- Holidays
- Health and well-being benefits
- Insurance
- Savings benefits
- Discounts, offers and promotions
- Continuous learning
- Tools and flexibility to make a meaningful impact
- Transformative leadership, insights, coaching and confidence-building
- Diverse and inclusive culture