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EY

Senior Consultant, Learning and Change Transformation

EY

. Own one or more learning and change workstreams across scope, quality, schedule, effort, dependencies, risks and client communication .

Posted 9/19/2026full-timeKochi • IndiaSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Learning and Development consulting, focusing on change management, curriculum design, and stakeholder engagement. Proficient in applying instructional design methodologies and leveraging AI tools for enhanced learning experiences and proposal development.

Highest-signal resume keywords
Learning Strategy DevelopmentStakeholder EngagementGenerative AI UtilizationChange Management CertificationCurriculum Design

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Needs AnalysisCurriculum DesignFacilitationEvaluationCapability BuildingProposal WritingEffort EstimationLearning Operating ModelsPerformance MeasurementChange Impacts
Soft Skills
Client-Facing ConsultingCoachingCommunicationCollaborationLeadership
Tools & Technologies
Microsoft CopilotGenerative AI ToolsAzure AILearning PlatformsContent Tools
Certifications & Qualifications
PROSCI Change Management CertificationDesign Thinking CredentialHuman-Centered Design CredentialLearning Credential (APTD, CPTD)
Industry Keywords
Learning TransformationOrganisational Change ManagementManaged Learning ServicesDigital TransformationGCC DeliveryMENA Proposal WorkBig Four ConsultingWorkforce Transformation

Tech Stack

Tools & technologies
AzureERP

About the role

Key responsibilities & impact
  • Own one or more learning and change workstreams across scope, quality, schedule, effort, dependencies, risks and client communication
  • Lead discovery interviews, focus groups, learning needs analyses, skills-gap assessments, stakeholder workshops and design sessions
  • Translate business outcomes into capability frameworks, curriculum architectures, blended learning journeys, facilitator-led experiences and measurement plans
  • Produce and quality-review client-ready strategies, roadmaps, workshop packs, recommendations, dashboards and implementation plans
  • Facilitate stakeholder and learner sessions and present recommendations to client managers and senior stakeholders
  • Coach Staff Consultants and coordinate specialists, designers, facilitators and technology contributors
  • Design integrated learning and adoption approaches covering impacts, readiness, engagement, communications, training, reinforcement and sustainment
  • Apply ADDIE or SAM instructional design methods
  • Develop learning operating models, managed learning services, governance, content operations and performance measurement components
  • Support leadership assessment-led development assignments and convert insights into development pathways
  • Measure participation, learning transfer, adoption and business impact using evaluation and analytics
  • Draft solution approaches, proposal narratives, methodologies, workplans, staffing models, delivery plans, assumptions, risks and effort estimates
  • Analyse RFP requirements, develop compliance matrices and create differentiated solution stories
  • Create proposal slides, capability showcases, credentials, case studies, benchmarks and sector research
  • Participate in partner reviews, solution workshops and oral presentation preparation
  • Identify and shape follow-on opportunities during delivery
  • Use Microsoft Copilot and approved generative AI tools for research, synthesis, proposals, learning design and content acceleration
  • Design AI-enabled learning use cases, including content generation accelerators, personalised journeys and analytics-assisted decisions
  • Apply human review, factual verification, accessibility, privacy, confidentiality, intellectual property and quality controls to AI-assisted output
  • Guide Staff Consultants in prompt design, AI-assisted production and responsible review practices
  • Build reusable proposal content, credentials, case studies, research, methods, templates and delivery assets
  • Contribute to recruitment assessments, onboarding, coaching, certification pathways and community-of-practice activity

Requirements

What you’ll need
  • 7–9 years of relevant experience across L&D consulting, learning transformation and organisational change management
  • Demonstrated client-facing consulting experience and independent ownership of learning or change workstreams
  • Evidence of contribution to RFPs, solution approaches, proposal writing, effort estimation and presentation development
  • Depth in learning strategy, needs analysis, curriculum and journey design, facilitation, evaluation and capability building
  • Practical experience in change impacts, stakeholder engagement, communications, readiness, adoption and reinforcement
  • Hands-on use of generative AI and Microsoft Copilot for consulting, proposals or learning work
  • Bachelor’s degree in business, HR, education, organisational development, psychology or a related discipline
  • PROSCI or an equivalent recognised change management certification required at joining or within agreed development plan
  • Design thinking / human-centred design / workshop facilitation credential or demonstrable equivalent experience required at joining or within agreed development plan
  • Microsoft Copilot, Azure AI or comparable applied AI credential required at joining or within agreed development plan
  • One recognised learning credential or structured pathway towards APTD, CPTD or equivalent required at joining or within agreed development plan
  • Willingness for short- or long-term deployment across KSA, UAE and Qatar
  • Preferred experience includes GCC or MENA delivery or proposal work, Big Four or global consulting, managed learning services, learning operating models, leadership development, learning platforms, content tools, digital transformation, ERP, AI adoption or workforce transformation programmes

Benefits

Comp & perks
  • Exposure to live MENA learning, change and workforce transformation programmes
  • A role combining workstream delivery, solution shaping, proposal support and capability building
  • A development path across learning consulting, organisational change, facilitation, AI and emerging learning technology
  • Opportunity to shape a growing MENA Learning & Change capability