Senior Manager – Forensics and Integrity Services, Crisis and Investigations, PMO Engagement Management

. Lead the strategy, mobilization, execution, quality and continuous improvement of PMO and engagement management services across complex cyber breach, crisis response and remediation matters .

Posted 11/3/2026full-timeUnited StatesSenior💰 $113,800 - $295,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading complex crisis response and cyber breach remediation initiatives, with a strong focus on governance, service performance management, and client relationship development. Proficient in translating technical information into actionable insights and utilizing advanced technologies to enhance operational control.

Highest-signal resume keywords

Crisis Management LeadershipCyber Incident ResponseGovernance Process DesignService Performance ManagementTeam Development and Coaching

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ManagementCrisis ResponseCybersecurityDigital ForensicsService MobilizationRisk ManagementData AnalysisWorkflow DesignReporting StandardsContinuous Improvement

Soft Skills

Negotiation SkillsInfluencing SkillsCommunication Skills

Tools & Technologies

AI ToolsWorkflow ToolsService Dashboards

Certifications & Qualifications

Relevant Professional DesignationCommitment to Obtain Certification

Industry Keywords

Crisis ManagementCyber BreachForensic ResponseLegal Counsel CoordinationClient Relationship ManagementGovernment AgenciesCyber Ecosystem

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Lead the strategy, mobilization, execution, quality and continuous improvement of PMO and engagement management services across complex cyber breach, crisis response and remediation matters
Establish standardized intake, governance, reporting, escalation, decision-tracking and closeout processes
Coordinate forensic and technical response teams, client executives, legal counsel, communications professionals, cyber insurers and other stakeholders
Direct multidisciplinary delivery teams, coordinate resources and workloads, and maintain accountability across concurrent matters
Create executive updates, service dashboards, milestone tracking, and risk, assumption, issue and dependency management
Translate technical, operational and business information into concise, decision-useful communications
Monitor service performance, responsiveness, quality and alignment with client objectives and EY requirements
Develop playbooks, workflows, templates, reporting standards and knowledge assets
Use data, AI, workflow tools and advanced technology to improve service visibility and operational control
Support breach preparedness, readiness assessments, exercises, retainers and recurring Crisis & Investigations Managed Services offerings
Develop trusted client relationships and contribute to proposals, market activity and business development
Lead, coach and develop team members across EY’s global multidisciplinary network

Requirements

What you’ll need

Bachelor’s degree in Business, Accounting, Finance, Cybersecurity, Criminal Justice, International Relations, Public Policy or a related field
Significant experience leading large, complex programs, investigations, crisis-response activities, cyber-related engagements or multidisciplinary initiatives
Experience designing and operating governance, reporting, escalation and resource-management processes across multiple engagements or service workstreams
Experience leading teams and managing delivery expectations, service performance, quality and risk
8+ years of significant, related work experience
Strong negotiation and influencing skills
Ability to communicate complex concepts to a wide range of audiences
At least one relevant professional designation or certification, or commitment to obtain an approved certification within the first year of employment
Ability and willingness to travel and work in excess of standard hours when necessary
Access to reliable transportation to and from the EY office and client sites
Driver’s license strongly recommended
Master’s degree preferred
Relevant senior-level crisis management, cyber incident response, digital forensics, breach remediation or investigations leadership experience preferred
Experience with service transition, service mobilization, operating-model design, service performance management or continuous improvement preferred
Experience working with cybersecurity organizations, law enforcement, government agencies, legal counsel, insurers or other cyber-ecosystem participants preferred

Benefits

Comp & perks

Medical and dental coverage
Pension and 401(k) plans
Flexible vacation policy
EY Paid Holidays
Winter/Summer breaks
Personal/Family Care leave
Other leaves of absence
Professional growth opportunities
Inclusive culture
Reasonable accommodation for qualified individuals with disabilities