Senior Manager – Order-to-Cash Transformation Lead

. Lead end-to-end Order-to-Cash process discovery, assessment and redesign across sales order capture, order management, fulfillment, invoicing, receivables and collections .

Posted 11/12/2026full-timeAmsterdam • NetherlandsSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading Order-to-Cash transformation initiatives, leveraging SAP S/4HANA capabilities to design and implement scalable processes. Strong ability to analyze data, quantify opportunities, and collaborate across functions to drive operational improvements.

Highest-signal resume keywords

SAP S/4HANA SDOrder-to-Cash TransformationProcess MiningData AnalysisStakeholder Leadership

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Order ManagementFulfillmentInvoicingReceivablesCollectionsProcess DesignOperational KPIsData Quality GovernanceComplex Order TypesAutomation Solutions

Soft Skills

Strong CommunicationStakeholder LeadershipCoachingRelationship DevelopmentPractical Problem Solving

Tools & Technologies

SAP ECCSAP S/4HANAAI AgentsProcess Mining ToolsData Management Systems

Industry Keywords

Supply ChainFinanceBusiness Process ImprovementOperational BenefitsGlobal Engagements

About the role

Key responsibilities & impact

Lead end-to-end Order-to-Cash process discovery, assessment and redesign across sales order capture, order management, fulfillment, invoicing, receivables and collections
Apply process mining and SAP/non-SAP transaction data analysis to identify variants, rework, manual touchpoints, bottlenecks and exceptions
Quantify and communicate opportunities in perfect-order performance, lead times, billing accuracy, order productivity, service levels, working capital and DSO
Design scalable future-state O2C processes, including workflows, roles, decision points, controls and implementation requirements
Address complex execution models including configurable products, capital equipment, installation, aftermarket services, recurring revenues and multiple sales channels
Shape target operating models, process ownership, exception handling and standardization across countries and business units
Apply SAP S/4HANA SD, aATP, credit management, billing and logistics/finance capabilities to process improvement opportunities
Collaborate with Sales, Supply Chain, Service, Finance, Data and Solution Architecture leads on system, process and integration dependencies
Define customer, product, pricing, order, delivery and billing data quality, governance and migration needs
Identify opportunities for touchless orders, intelligent exception management, AI agents, automated invoicing and collections support
Drive evidence-based design decisions and implementation planning, supporting realization of operational and financial benefits
Lead multidisciplinary delivery teams, coach colleagues, develop client relationships and contribute to SAP Technology Transformation practice growth

Requirements

What you’ll need

Completed Bachelor’s or Master’s education in Business, Supply Chain, Finance, Information Management, Engineering or a related field
Experience leading global Order-to-Cash transformation, process design and SAP S/4HANA workstreams
Strong end-to-end understanding of order capture, availability, allocation, fulfillment, shipping, invoicing, credit, disputes, receivables and collections
Deep functional knowledge of SAP ECC/S/4HANA Sales (SD) and integration with Logistics, Supply Chain and FI-AR
Ability to turn process and operating-model assessments into detailed, implementable solution and process designs
Experience quantifying opportunities in cash conversion, productivity, customer delivery, revenue leakage and order quality
Experience using or interpreting process mining, SAP transactional data and operational KPIs
Understanding of complex order types, service and installed-base processes, channel models and intercompany scenarios
Awareness of customer, material, pricing, credit and transactional data dependencies
Ability to evaluate fit-to-standard options, justified exceptions and business cases for automation or process reinvention
Ability to work effectively with enterprise architecture, data management, integration and cross-functional process teams
Strong communication, stakeholder leadership and practical approach to resolving conflicting global and local requirements
Excellent written and verbal communication skills in English
Willingness to travel internationally as required by client engagements

Benefits

Comp & perks

Bonus eligibility depending on EY's financial performance
Expense allowance depending on the function
Internet allowance of €40 net per month
34 vacation days per year when full-time employed
Sabbatical option for unpaid leave
100% paid birth leave; 70% of salary for additional birth leave
Soft and hard skills training, external courses and additional education
Opportunity to pursue an MBA
Sustainable mobility options including lease bicycles, electric shared scooters, electric shared cars, flexible lease cars and public transport subscriptions
Bicycle purchase arrangement
Pension scheme with option for additional voluntary pension capital
Flexible working from home, office, client site or another European country up to 20 working days per year
Home office equipment including office chair, sit/stand desk, external monitor, desk lamp, Bluetooth headset and large external keyboard
Company laptop and smartphone with business subscription
Vitality program with external vitality coach, nutrition, energy, sleep and mindset guidance, and/or padel court voucher