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Senior Manager – Sales & Commercial Transformation Lead
EY. Lead end-to-end assessments of commercial processes, operating models and application landscapes from market engagement and lead management through quotation and order conversion .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading commercial process transformation and designing scalable sales processes, leveraging strong knowledge of SAP S/4HANA, CRM, and CPQ systems. Capable of identifying value opportunities and improving sales productivity through data-driven insights and stakeholder collaboration.
Highest-signal resume keywords
Commercial Process TransformationSAP S/4HANA Sales CapabilitiesProcess Mining and Data AnalysisStakeholder LeadershipSales Productivity Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Commercial Process DesignLead-to-Order ProcessOpportunity-to-Quote ProcessCPQ ImplementationPricing StrategyData Quality ManagementRevenue and Margin AnalysisSales ForecastingCustomer Experience OptimizationProcess KPIs Interpretation
Soft Skills
Strong Communication SkillsAnalytical RigorStakeholder EngagementTeam LeadershipConstructive Challenge
Tools & Technologies
SAP ECCSAP Sales CloudSalesforceSAP SignavioCelonisAI-Assisted Process Discovery
Industry Keywords
Global Discrete ManufacturingEngineered ProductsIndustrial EquipmentHigh-Tech/ElectronicsAerospaceConsumer Products
Tech Stack
Tools & technologiesCloudERP
About the role
Key responsibilities & impact- Lead end-to-end assessments of commercial processes, operating models and application landscapes from market engagement and lead management through quotation and order conversion
- Use process mining, CRM/ERP transactional data, customer-journey analytics and interviews to identify root causes, process variants and commercial value leakage
- Identify, quantify and communicate value opportunities in conversion, sales productivity, quote cycle time, pricing realization, revenue quality and customer experience
- Design harmonized, scalable future-state sales and commercial processes, including workflows, roles, controls and requirements
- Shape improvements in opportunity management, sales forecasting, price governance, approvals, configure-price-quote and quote-to-order processes
- Recommend commercial operating-model, decision-rights, process-ownership and ways-of-working changes
- Assess SAP S/4HANA, SAP Sales Cloud, SAP CPQ, Salesforce and other commercial platforms against target capabilities
- Collaborate with Order-to-Cash, Finance, Data and Solution Architecture colleagues on cross-functional dependencies
- Define customer, product, pricing and contract-data requirements and address quality, ownership and migration implications
- Identify AI, agent and intelligent-automation opportunities in lead qualification, quotation, pricing, forecasting and exception handling
- Lead stakeholders through options, trade-offs, design decisions, implementation planning and adoption linked to business KPIs
- Develop client relationships, lead multidisciplinary teams, coach colleagues and contribute to business development and practice growth
Requirements
What you’ll need- Completed Bachelor’s or Master’s education in Business Administration, Economics, Information Management, Engineering or a related field
- Experience leading commercial process transformation, global design and/or SAP-enabled sales workstreams in complex organizations
- Deep understanding of lead-to-order, opportunity-to-quote, CPQ, pricing, quotation, commercial approvals and handover into order management
- Strong knowledge of SAP ECC and SAP S/4HANA sales capabilities and integration with CRM, CPQ and commercial platforms
- Ability to connect business strategy, customer experience and commercial operating-model choices to implementable process design
- Experience identifying and quantifying revenue, margin, customer-service and sales-productivity improvement opportunities
- Ability to use or interpret process mining, transactional data and process KPIs
- Understanding of commercial master and transactional data, including customer, product, price, quotation and contract data
- Ability to balance global standardization with justified differences across business units, channels, countries and product models
- Confidence collaborating with enterprise architects, SAP solution specialists, integration teams and data professionals
- Strong stakeholder leadership, including constructive challenge of senior commercial executives and Global Process Owners
- Strong commercial mindset, analytical rigor and ability to translate insights into quantified recommendations
- Excellent communication skills in English
- Willingness to travel internationally
- Dutch is a plus
- Advantageous: experience in global discrete manufacturing, engineered products, industrial equipment, high-tech/electronics, aerospace or consumer products
- Advantageous: prior experience as a Global Process Owner, Commercial Process Owner or global template/design authority member
- Advantageous: hands-on exposure to SAP Signavio, Celonis, commercial analytics or AI-assisted process discovery
- Advantageous: practical experience with AI agents, intelligent pricing, sales automation or GenAI-enabled commercial workflows
Benefits
Comp & perks- Flexible working: work at home, at the office, at the client or from another European country up to 20 working days per year
- Online vitality session with an external vitality coach and/or voucher card to rent a padel court
- Home office arrangement including office chair, sit/stand desk, external monitor, desk lamp, Bluetooth headset and large external keyboard
- Laptop and smartphone with business subscription
- Performance-dependent bonus eligibility
- Expense allowance depending on function
- Internet allowance of €40 net per month
- 34 vacation days per year when full-time employed
- Unpaid sabbatical option
- 100% paid birth leave; 70% salary for additional birth leave
- Soft and hard skills training, external courses and additional education opportunities
- Mobility options including lease bicycles, electric shared scooters, electric shared cars, flexible lease cars and public transport subscriptions
- Bicycle arrangement
- Pension scheme with option to build additional pension capital voluntarily