Service Delivery Center Manager, LinuxTech Consulting

. Administer existing analytics platforms as part of EY’s Service Delivery Center .

Posted 10/6/2026full-timeDallas • United StatesMid-LevelSenior💰 $86,600 - $197,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in cloud operations, Kubernetes application deployment, and system administration for analytics platforms. Proficient in troubleshooting, configuration, and integration of complex technology solutions while effectively communicating technical concepts to business stakeholders.

Highest-signal resume keywords

Cloud OperationsKubernetes Application DeploymentInformatica AdministrationLinux Command LineIdentity Access Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

System AdministrationTroubleshootingConfiguration ManagementData Platform ArchitectureCloud NetworkingHelmArgo CDDockerAttribute-Based Access ControlVirtual Director Services

Soft Skills

Interpersonal CommunicationWritten CommunicationVerbal Communication

Tools & Technologies

GitHubArtifactoryAtlassian StackJiraConfluenceAzure Active DirectoryPING Federate

Industry Keywords

Customer SuccessComplex Solutions EnvironmentDoD ExperienceU.S. Citizenship

Tech Stack

Tools & technologies

AzureCloudDockerInformaticaKubernetesLinux

About the role

Key responsibilities & impact

Administer existing analytics platforms as part of EY’s Service Delivery Center
Provide system administration and operational support for Informatica, including installation, configuration, monitoring and troubleshooting
Install and configure platforms
Monitor platforms with observability and alerting integrations and recommend improvements
Troubleshoot and resolve platform issues
Configure data source connections and manage asset libraries
Identify and raise system capacity issues involving storage, licenses and performance thresholds
Define deployment best practices
Integrate with other platforms and Business Unit installations
Participate in data platform architecture and strategy
Research and recommend alternative problem-resolution actions based on best practices and application functionality with minimal direction
Focus on GitHub, Artifactory and the Atlassian stack, including Jira and Confluence administration
Collaborate within administrator PODs and participate in cross-training and vendor training

Requirements

What you’ll need

5+ years working in customer success or in a customer-facing engineering capacity is required
Large scale implementation experience with complex solutions environment
Experience in customer-facing positions, preferably industry experience in technology based solutions
Experience navigating, escalating and leading efforts on complex customer/partner requests or projects
Experience with Linux command line
Ability to analyze technical concepts and translate them into business terms, and map business requirements into technical features
Knowledge of the software development process and software design methodologies helpful
5+ years experience in cloud ops / Kubernetes application deployment and management role, working with an enterprise software or data product
Experience with Attribute-based Access Control (ABAC), Virtual Director Services (VDS), PING Federate or Azure Active Directory (AAD) helpful
Cloud platform architecture, administration and programming experience desired
Experience with Helm, Argo CD, Docker, and cloud networking
Excellent interpersonal, written, and verbal communication skills
Experience with Identity Access Management (IAM)
Candidates with DoD experience are preferred
U.S. citizenship is required
Ability to work varying Monday-Friday hours, flexible hours and/or weekends as needed
Ability to participate in an on-call rotation for multiple applications
Preferred cities include Dallas, San Antonio, Charlotte and Atlanta

Benefits

Comp & perks

Medical coverage
Dental coverage
Pension plan
401(k) plan
Flexible vacation policy
EY Paid Holidays
Winter/Summer breaks
Personal/Family Care time off
Other leaves of absence
Professional growth opportunities
Inclusive culture