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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and executing communication strategies, managing content creation, and analyzing communication metrics. Proficient in collaborating with diverse stakeholders and adapting to dynamic business environments while ensuring high-quality standards in messaging.
Highest-signal resume keywords
Bachelor's Degree In Communications4–6 Years Of Relevant ExperienceProficiency In Microsoft Office SuiteProject Management SkillsEffective Verbal And Written Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Content EditingContent DevelopmentAnalytical ThinkingGrammatical AccuracyCommunication StrategyAudience EngagementBrand-Guideline ComplianceMetrics AnalysisPresentation SkillsJournalistic Content Creation
Soft Skills
Interpersonal SkillsAttention To DetailAdaptabilityCollaborationOrganizational Skills
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft OutlookMicrosoft StreamMicrosoft CopilotAdobe AnalyticsPower BIAI Tools
Industry Keywords
Communication StrategyStakeholder EngagementContent OpportunitiesInternal CommunicationExternal CommunicationBrand CollaborationMarketing CommunicationClient EngagementCommunication Campaign Performance
About the role
Key responsibilities & impact- Support the business function's communication strategy within the Americas Tax Service Line
- Work with the Communications and Engagement team and internal and external stakeholders to support function objectives
- Identify content opportunities, engage subject matter experts, secure reviews and approvals, and edit content
- Edit and review content for grammatical accuracy, quality standards, and brand-guideline compliance
- Manage mailings, newsletters, internal articles, news pages, and other communication channels
- Ensure consistent messaging across all audiences
- Liaise with the video production team on internal and external videos
- Collect and analyze metrics on reach, engagement, and communication-campaign performance
- Develop communications plans for specific client groups with Service Lines, Industry, and functional groups
- Participate in other functional/internal client programs as required
- Prioritize work and balance multiple priorities to meet client commitments and deadlines
Requirements
What you’ll need- Bachelor's degree with a communications or related major, or equivalent experience
- Typically no less than 4–6 years of relevant experience
- Proficiency in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Stream, Microsoft Copilot, Adobe Analytics, Power BI and other applicable AI tools
- Ability to comprehend domain-specific contexts, concepts and terminologies
- Proven experience collaborating with Brand, Marketing, and Communications teams and various stakeholders at all levels
- Demonstrated ability to work and communicate with people at all levels
- Ability to adapt to a constantly changing and growing business environment
- Effective verbal and written communication skills, including superior editing, proofing, and proficiency with grammar
- Excellent presentation, interpersonal, and verbal communication skills
- Exceptional organization skills and attention to detail
- Demonstrated project management skills
- Journalistic sense for creating great content and identifying key messages for wider audiences
- Sophisticated analytical thinking to make decisions and identify innovative solutions
Benefits
Comp & perks- Medical and dental coverage
- Pension and 401(k) plans
- Flexible vacation policy
- EY Paid Holidays
- Winter/Summer breaks
- Personal/Family Care leave
- Other leaves of absence
- Professional growth opportunities
- Inclusive culture
- Comprehensive compensation and benefits package
- Performance-based rewards
