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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in processing medical records and adhering to HIPAA guidelines while providing high-quality customer service. Possesses strong organizational and communication skills, with the ability to effectively manage office tasks and follow instructions.
Highest-signal resume keywords
Medical Record ProcessingHIPAA ComplianceMicrosoft Excel ProficiencyOrganizational SkillsEffective Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical Record ProcessingBasic MathematicsIntermediate Computer OperationMicrosoft ExcelMicrosoft WordMicrosoft Outlook
Soft Skills
Problem-Solving SkillsManagement SkillsDependability
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
RCM SupportState RegulationsFederal RegulationsCustomer ServiceDocument Management
About the role
Key responsibilities & impact- Process medical records per payer requests
- Open and distribute paper and lockbox mail
- Fax information to internal and external entities
- Scan, organize, and/or file paper and electronic documents
- Support RCM leadership across all RCM departments
- Adhere to safety policies and procedures while supporting high-quality customer service
- Perform other duties necessary or in the best interest of the organization
Requirements
What you’ll need- High School Diploma or GED
- 1+ years' experience working in an office environment
- Able to communicate effectively in English, both verbally and in writing
- Basic to intermediate problem-solving skills, including mathematics
- Intermediate computer operation
- Proficiency with Microsoft Excel, Word, and Outlook
- Management and organizational skills
- Ability to follow or provide verbal and written instructions with sufficient grammar and spelling skills
- Knowledge of systems relating to job function
- Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines
- Dependable transportation for necessary work travel
- Driving record must meet company liability carrier standards
Benefits
Comp & perks- Hybrid schedule at the corporate office
- Travel to other site locations may be necessary
- Access to dependable transportation required for work travel