Service, Warehouse Coordinator

Facility Solutions Group

. Receive incoming service requests, answer customer questions, and create and update work orders .

Posted 10/23/2026full-timeBlue Ash • Ohio • United StatesJunior💰 $20 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and multitasking abilities while effectively coordinating service requests, scheduling, and inventory management. Proficient in maintaining accurate documentation and communication with customers and technicians in the lighting and electrical industry.

Highest-signal resume keywords

Scheduling And DispatchingCustomer Service SkillsInventory ManagementVerbal And Written CommunicationKnowledge Of Lighting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Work Order ManagementData EntryMaterial OrganizationJob Documentation ReviewField Paperwork Interpretation

Soft Skills

MultitaskingOrganizational SkillsPositive Attitude

Certifications & Qualifications

High School DiplomaValid Driver's License

Industry Keywords

LightingElectricalWarehouse ManagementService CoordinationVendor Management

Tech Stack

Tools & technologies

LAMP

About the role

Key responsibilities & impact

Receive incoming service requests, answer customer questions, and create and update work orders
Schedule and dispatch technicians, coordinating customer availability, technician schedules, and material readiness
Communicate appointment windows, schedule changes, and job updates to customers and field personnel
Track open service requests, follow up on outstanding items, and help move work orders through completion
Keep job notes, customer information, and service documentation accurate and current
Receive, check in, organize, and store incoming materials and equipment
Pull and stage materials, tools, and supplies for technicians and job sites
Maintain inventory records and help identify shortages or replenishment needs
Coordinate deliveries, pickups, and material availability with technicians, project managers, and vendors
Maintain a clean, safe, and organized warehouse
Enter data, maintain files, and organize service and warehouse paperwork
Assist with purchase orders, vendor pricing requests, material orders, and delivery tracking
Help gather technician input and material pricing for service quotes
Review work order documentation for completeness and assist with billing preparation
Coordinate with office staff and management to resolve missing information, scheduling conflicts, or material delays
Balance office coordination and warehouse tasks according to service schedules, deliveries, and branch priorities

Requirements

What you’ll need

High School Diploma or General Education Degree
One year experience in scheduling/dispatching
Valid driver’s license
Must be able to report to facility Mon-Fri 7a-5pm
Must be able to pass drug and background screen
Knowledge of Lighting is preferred inclusive of lamp types, ballasts and transformers
Ability to read and interpret field paperwork, job quotes
Ability to multitask while staying organized
Strong verbal and written communication skills
Positive customer service skills
Experience in lighting and electrical a plus