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Faculty

Customer Director

Faculty

. Spearhead ambitious growth across Faculty’s Australian Business .

Posted 11/9/2026full-timeSydney • AustraliaLeadWebsite

About the role

Key responsibilities & impact
  • Spearhead ambitious growth across Faculty’s Australian Business
  • Lead multi-disciplinary teams to design AI solutions
  • Navigate large-scale transformation projects
  • Build trusting relationships with senior stakeholders across government, financial services, energy and utilities
  • Drive sales growth and execute strategic account plans to achieve revenue targets
  • Lead complex commercial negotiations, bidding opportunities and pricing proposals
  • Nurture relationships with senior budget holders and C-suite stakeholders
  • Oversee cross-functional delivery teams to ensure high-quality execution of large-scale AI transformation programmes
  • Mentor team members and support scalable business unit growth
  • Identify innovative, data-oriented AI use cases for complex challenges
  • Advise client directors on AI strategy, engineering concepts and technical implementation
  • Participate in talent screening, hiring manager, role-play, commercial and leadership interviews as part of the recruitment process

Requirements

What you’ll need
  • Comprehensive background in consulting or strategy
  • Proven experience leading large-scale transformation programmes
  • Business development mindset with commercial hunting and deep relationship-building skills
  • Experience managing multi-million-dollar deal processes
  • Demonstrable experience in digital transformation
  • Strong commercial fluency in cutting-edge AI capabilities
  • Experience managing complex stakeholder relationships
  • Structured problem-solving ability in fast-paced, high-stakes programmes
  • Technical curiosity and acumen to engage confidently with technical teams
  • Ability to advise client directors on AI and its creative and safe applications
  • Entrepreneurial, adaptable leadership style
  • Proven ability to translate intricate technical concepts into real business value

Benefits

Comp & perks
  • Open to conversations about part-time hours
  • AI may be used for research and interview preparation
  • Interview AI note-taker (Metaview), with the option to opt out
  • Every application reviewed by a human, never decided by AI