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Faculty

Customer Director

Faculty

. Drive revenue growth by expanding current accounts and onboarding new clients in the Life Sciences sector .

Posted 10/8/2026full-timeLondon • United KingdomLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in driving revenue growth through strategic account management and AI-driven transformation in the Life Sciences sector. Proven ability to lead large-scale projects, mentor teams, and build relationships with senior stakeholders.

Highest-signal resume keywords
Account ManagementAI/Digital TransformationBusiness DevelopmentStakeholder Relationship ManagementTeam Mentorship

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales MethodologiesDeal Process ManagementProblem-SolvingData TranslationProject Management
Soft Skills
Compelling CommunicationCollaborationMentoringStrategic Thinking
Industry Keywords
Life SciencesAI SolutionsCommercial NegotiationsClient EngagementC-Suite Relationships

About the role

Key responsibilities & impact
  • Drive revenue growth by expanding current accounts and onboarding new clients in the Life Sciences sector
  • Develop and implement strategic account plans aligned with client business objectives
  • Lead commercial negotiations and partner with the Business Unit Director on sales planning and forecasting
  • Build trusted relationships with senior budget holders and C-suite stakeholders
  • Manage and mentor cross-functional commercial teams
  • Represent Faculty at industry events and networking forums as a thought leader in AI-driven transformation
  • Collaborate with technical teams to translate complex data concepts into innovative use cases
  • Help Life Sciences clients improve operations and end-user engagement through AI-powered decision-making
  • Oversee delivery of Applied AI solutions and cultivate relationships positioning Faculty as a leader in AI-driven transformation

Requirements

What you’ll need
  • Experience managing senior, complex stakeholder relationships in the Life Sciences industry
  • Some consulting experience preferred
  • Experience leading large-scale AI/digital transformation projects
  • Strong business development mindset
  • Experience with sales methodologies and end-to-end deal process management
  • Practical problem-solving and forensic scoping skills
  • Ability to identify client needs and implement effective solutions
  • Compelling communication skills
  • Comfortable collaborating with technical experts and translating data-oriented concepts for non-technical audiences
  • Experience in team mentorship and coaching
  • Ability to balance multiple strategic projects simultaneously while maintaining quality and commercial impact
  • Must address UK visa sponsorship requirements when applying

Benefits

Comp & perks
  • The company is open to conversations about part-time hours
  • Diverse and inclusive workplace
  • Human review of every application
  • Option to opt out of the AI interview note-taker