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Director, Sales and Marketing Operations
Fairmarkit. Set and lead the Sales and Marketing Operations strategy and roadmap .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in Sales and Marketing Operations, with a strong focus on full-funnel management, campaign measurement, and technology strategy. Proven ability to lead cross-functional initiatives, implement AI and automation solutions, and deliver actionable insights for revenue growth.
Highest-signal resume keywords
Sales Operations ManagementMarketing Operations StrategyCampaign Measurement ExpertiseAI and Automation ImplementationCross-Functional Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce IntegrationFunnel AnalyticsData Quality ManagementForecastingReporting PlatformsCampaign Attribution ModelsExcel/Google Sheets ProficiencyDashboard DevelopmentPipeline ManagementPerformance Measurement Framework
Soft Skills
Excellent CommunicationProject LeadershipInfluencing LeadersStakeholder AlignmentPrioritization
Tools & Technologies
Marketing Automation PlatformsSales Engagement ToolsData Enrichment ToolsAI ToolsReporting Tools
Industry Keywords
B2B SaaSSales and Marketing OperationsOperational StrategyChange ManagementPerformance Insights
About the role
Key responsibilities & impact- Set and lead the Sales and Marketing Operations strategy and roadmap
- Advise Sales, Marketing, and Business Development leaders on operational priorities and investment decisions
- Establish performance expectations, decision-making frameworks, and accountability across Sales and Marketing
- Lead cross-functional change and resolve competing priorities
- Define and own the full acquisition funnel operational framework from account and prospect targeting through closed-won revenue
- Establish funnel definitions, qualification criteria, routing logic, and handoff expectations
- Lead attribution strategy connecting campaigns and sales activities to pipeline and revenue
- Analyze campaign effectiveness, acquisition efficiency, conversion, and funnel velocity
- Improve pipeline quality, conversion rates, and sales cycle efficiency
- Lead pipeline management and forecasting operations
- Enhance performance scorecards and leadership review cadences
- Partner with Finance and Sales leadership on commission plans
- Lead territory, coverage, and capacity strategy
- Set the sales and marketing technology strategy and roadmap
- Lead Salesforce and connected-platform integrations
- Establish system design, access, documentation, and change-management standards
- Evaluate technology investments and drive tool adoption or consolidation
- Define and lead an AI-native Sales and Marketing Operations approach
- Build and prioritize AI and automation initiatives
- Lead AI experimentation through implementation and adoption
- Redesign workflows to capture AI and automation benefits
- Establish standards for responsible AI use, output validation, and ongoing improvement
- Establish the sales and marketing measurement framework and data governance
- Own sales and marketing data quality and reliability
- Deliver executive-level performance insights and recommendations
- Set the reporting and analytics roadmap
- Recommend enablement and adoption strategies
- Manage one direct report and align directly with the CFOO
Requirements
What you’ll need- 10+ years of progressive experience in Sales Operations, Marketing Operations, or related roles in B2B SaaS
- Experience setting operational direction and leading cross-functional initiatives
- Ownership across both sales and marketing operations, with full-funnel experience spanning pre-pipeline activity through closed-won revenue
- Expertise in campaign measurement, attribution models, funnel analytics, and connecting sales and marketing investments to pipeline and revenue outcomes
- Experience shaping technology strategy and designing scalable platforms, integrations, and automation
- Experience managing marketing automation, sales engagement, data enrichment, forecasting, and reporting platforms
- Demonstrated use of AI and automation to improve workflows, with sound judgment around data quality, output validation, and adoption
- Proficiency with Excel/Google Sheets and dashboard development
- Ability to translate complex data into clear recommendations
- Ability to influence leaders, align stakeholders, and lead change across teams without relying on direct authority
- Strategic perspective paired with the willingness and technical ability to build, troubleshoot, and execute
- Excellent communication, prioritization, and project leadership skills in a remote, fast-paced environment
Benefits
Comp & perks- Bonus
- Equity
- Benefits