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Customer Service Professional – Multiple Client Programs
Faithful Financial. Handle inbound and outbound calls to support customers of various clients .
Posted 10/11/2026full-timeRemote • Nebraska • United StatesMid-LevelSenior💰 $12 - $15 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong verbal communication skills and the ability to provide excellent customer service while effectively managing inbound and outbound calls. Proficient in data entry and meeting performance metrics to ensure customer satisfaction and qualify for advancement opportunities.
Highest-signal resume keywords
Strong Verbal Communication SkillsCustomer Service ExcellenceData Entry AccuracyMicrosoft Office ProficiencyFlexible Work Hours
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryCustomer ServiceBasic Computer SkillsMicrosoft Office Proficiency
Soft Skills
Verbal CommunicationReliability
Tools & Technologies
Windows 11USB Noise-Canceling HeadsetDual Monitors
Certifications & Qualifications
High School Diploma or Equivalent
Industry Keywords
Inbound CallsOutbound CallsPerformance MetricsCustomer Satisfaction
About the role
Key responsibilities & impact- Handle inbound and outbound calls to support customers of various clients
- Provide excellent customer service, addressing questions and concerns
- Accurately enter information into the database
- Follow up with customers as needed to ensure satisfaction
- Meet and exceed performance metrics to qualify for advancement opportunities
Requirements
What you’ll need- High school diploma or equivalent
- Strong verbal communication skills
- Reliable internet connection and a quiet workspace
- Basic computer skills (Microsoft Office proficiency)
- Ability to work flexible hours, including evenings and weekends (set your own schedule)
- Windows 11 desktop or laptop
- Minimum 16 GB RAM
- No Chromebooks or Apple devices
- Dual monitors recommended (not required at application)
- USB noise-canceling headset (not required at application)
Benefits
Comp & perks- Fully remote position – work from anywhere
- Flexible self-scheduling
- Advancement opportunities based on performance
- Supportive team environment