Account Manager, Commercial – EMEA

fal

. Own relationships with existing customers across EMEA .

Posted 10/26/2026full-timeRemote • TurkeyMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in SaaS account management, focusing on renewals and customer success across EMEA markets. Proficient in negotiation, contract management, and maintaining accurate Salesforce records to drive account growth and retention.

Highest-signal resume keywords

SaaS Account ManagementNegotiation SkillsContract ManagementSalesforce ProficiencyProfessional Fluency in English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Renewals ManagementDeal StructuringAccount GrowthUsage-Based PricingLegal Reviews

Soft Skills

Clear CommunicationTrust Building

Tools & Technologies

Salesforce

Industry Keywords

EMEA MarketsAI PlatformsCloud InfrastructureData Infrastructure

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Own relationships with existing customers across EMEA
Run renewals and recontracting
Find new teams, use cases and workloads within existing customers
Introduce new fal models and capabilities
Manage the full contract lifecycle from outreach through negotiation, signature and execution
Coordinate EU legal, security and DPA reviews
Explain fal's impact, usage and ROI through regular business reviews
Prioritize a mixed book of smaller usage-based accounts and large strategic accounts
Maintain accurate forecasts and Salesforce records
Work SF overlap hours with US-based teams
Follow and improve account-management processes for EMEA markets

Requirements

What you’ll need

3+ years in SaaS account management, renewals or customer success with a quota or retention target
Experience managing customers across several EMEA countries
Strong negotiation, deal-structuring and contract-management skills, including legal and security reviews
A record of growing accounts by finding new workloads and negotiating commercial terms
Clear communication; ability to build trust with engineers and executives
Ability to run a large renewal book across time zones
Professional fluency in English
Salesforce proficiency
Background in AI platforms, cloud or data infrastructure (nice to have)
Experience with consumption or usage-based pricing (nice to have)

Benefits

Comp & perks

Competitive cash compensation, paid in USD
Equity
Regular travel to customers across EMEA and to our San Francisco HQ, expenses covered
Team events and offsites
Interesting, challenging work with a lot of room to grow