Case Manager, Bilingual Required

Family Care Network, Inc.

. Serve as the primary point of contact for clients in the ECM program .

Posted 10/3/2026full-timeSan Luis Obispo • California • United StatesMid-LevelSenior💰 $24 - $35 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client assessment, individualized case planning, and coordination of care across medical, behavioral health, and social service providers. Proficient in providing education, life skills training, and emotional support while ensuring compliance with confidentiality regulations.

Highest-signal resume keywords

Client AssessmentIndividualized Case PlanningBehavioral Health ExperienceMicrosoft Office Suite ProficiencyExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Client Strengths AssessmentLife Skills TrainingCrisis Resource AccessDocumentation and ReportingMultidisciplinary Collaboration

Soft Skills

Active ListeningProblem-SolvingTime ManagementOrganizational SkillsFlexibility

Tools & Technologies

Database ToolsReporting Tools

Certifications & Qualifications

Valid California Driver's License

Industry Keywords

Social ServicesBehavioral HealthClient EmpowermentConfidentiality RegulationsCommunity Resources

About the role

Key responsibilities & impact

Serve as the primary point of contact for clients in the ECM program
Coordinate care across medical, behavioral health, and social service providers
Conduct client strengths, needs, and goals assessments through interviews, screenings, and evaluations
Develop individualized case plans collaboratively with clients
Provide one-to-one education, life skills training, workshops, and group activities
Adapt training methods and materials to diverse learning styles, cultural backgrounds, and developmental levels
Help clients set achievable life skills goals and monitor progress
Empower clients in care decisions and educate them about rights, resources, and self-advocacy
Connect clients with service providers, agencies, community resources, support networks, vocational programs, education classes, and social services
Maintain knowledge of available resources and collaborate with community partners
Provide emotional support, active listening, validation, problem-solving assistance, and crisis-resource access
Maintain accurate client records, case plans, case notes, and documentation
Prepare and submit reports on client progress, service utilization, and outcomes
Ensure compliance with confidentiality regulations and agency policies
Collaborate with interdisciplinary teams and participate in case consultations and multidisciplinary meetings
Perform other duties and projects as assigned

Requirements

What you’ll need

High School diploma or equivalent required
Associate or Bachelor’s degree in Social Work, Psychology, or related field preferred
One (1) year of direct experience in a Behavioral Health or Social Services setting preferred
Computer literacy with proficiency in Microsoft Office Suite and knowledge of database and reporting tools
Excellent verbal, written, and interpersonal communication skills
Excellent time management, organizational, and multitasking skills
High level of accuracy and attention to detail
Ability to maintain discretion and confidentiality with sensitive information
Frequent driving is an essential function of the job
Must possess a valid California driver's license and maintain an acceptable driving record
Must have a minimum of two (3) years of licensed driving experience
Must be eligible for coverage under the organization's motor vehicle insurance policy
Flexibility to meet client needs and accommodate required meetings, supervision, and program-related responsibilities, including possible weekends, holidays, split shifts, and evenings

Benefits

Comp & perks

Spanish Bilingual differential - 10% increase on the employee's hourly base rate of pay (if applicable)
Mileage reimbursement $0.76 cents per mile
FCNI will cover 75% of employees’ premium and 60% of employee's dependent’s premium on the primary Cigna PPO Health Benefit, Vision and Dental PPO plans
FSA plans available
403(b) plan with monthly employer match; eligibility provisions apply
13 paid holidays annually
17 days of PTO accrued annually, increasing at the beginning of 4 years of service
Benefits eligibility on the 1st of the month following 60 days of employment