BFLF Supervisor

Family Services of the Merrimack Valley

. Supervise and coordinate the BFLF Mentoring Program .

Posted 11/6/2026full-timeLawrence • Massachusetts • United StatesMid-LevelSenior💰 $25 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in mentoring program coordination, staff training, and community engagement while effectively managing projects and fostering inclusive environments. Proficient in data management and program evaluation to enhance mentoring outcomes and operational efficiency.

Highest-signal resume keywords

Mentoring Program CoordinationProject ManagementData ManagementBilingual Proficiency in English/SpanishCommunity Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

MentoringYouth DevelopmentGroup FacilitationCase ManagementProgram EvaluationData AnalysisPresentation DevelopmentTraining DeliveryMicrosoft Office SuiteEvidence-Based Youth Development Curricula

Soft Skills

Strong Written CommunicationStrong Verbal CommunicationOrganizational SkillsTeam CollaborationJudgment

Tools & Technologies

Microsoft OutlookMicrosoft SharePointMicrosoft WordMicrosoft ExcelMicrosoft PublisherMicrosoft PowerPoint

Industry Keywords

Youth MentoringDiversity and InclusionCommunity PartnershipsStakeholder EngagementLGBTQ+ InclusivityCulturally Diverse CommunitiesLawrence Community Resources

About the role

Key responsibilities & impact

Supervise and coordinate the BFLF Mentoring Program
Orient, train, supervise, and evaluate staff and volunteers
Conduct volunteer and client enrollment, interviews, orientations, group trainings, and background checks
Prepare write-ups and participation recommendations based on individual assessments
Develop relationships with program participants, community partners, and stakeholders
Recruit mentors through community presentations and marketing materials
Support the program’s social media presence with stories, pictures, updates, resources, and initiatives
Plan and facilitate mentor/mentee events and resources, including mentor mingles, trainings, outings, holiday parties, and advisory meetings
Complete and submit accurate program reports
Analyze program data to identify trends, evaluate effectiveness, address gaps, and inform improvements
Maintain participant files, assessments, and required documentation according to agency standards
Identify opportunities to strengthen operations, increase enrollment, improve match outcomes, and expand capacity
Develop and implement strategies to reduce waitlists and increase mentoring matches
Evaluate program effectiveness and recommend improvements
Monitor adherence to agency policies, mentoring practices, and grant requirements
Support new program initiatives and pilot projects
Contribute to a collaborative and positive team culture

Requirements

What you’ll need

BS/BA in a human service or comparable field of study or 5 years’ equivalent work experience
Background/experience in mentoring and/or youth development
Experience creating and delivering engaging presentations and/or trainings tailored to audience needs
Strong written and verbal communication skills, including comfort with public speaking
Proven ability to manage projects, partnerships, and professional relationships
Excellent communication and organizational skills
Ability to work effectively in a team environment with colleagues, program providers, community stakeholders, and volunteers
Ability to work independently while exercising good judgment
Proficiency in Microsoft Office Suite, including Outlook, SharePoint, Word, Excel, Publisher, and PowerPoint
Proficiency in data management
Experience and competency working with diverse communities, cultures, people, and partners
Commitment to promoting inclusion in all practices and efforts
Bilingual proficiency in English/Spanish in verbal and written forms is desirable
Experience working with culturally and linguistically diverse youth and families is preferred
Experience supporting LGBTQ+ youth and families inclusively and respectfully is preferred
Knowledge of Lawrence and the Greater Lawrence community and available youth and family resources is preferred
Experience with youth mentoring, case management, group facilitation, or evidence-based youth development curricula is preferred

Benefits

Comp & perks

$1,000 bonus
Flexible and supportive work environment
Blue Cross/Blue Shield health and dental insurance
Fully paid life insurance
Fully paid long-term disability insurance
Optional voluntary life insurance
Training and professional development opportunities
4 paid weeks of Earned Time Off
13 paid holidays per year
Opportunity to work with and learn from a dedicated, passionate team in a diverse environment