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Windows Engineering Manager
Fannie Mae. Lead engineering, delivery, and operational support for the enterprise Windows endpoint platform .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing and securing enterprise Windows endpoint platforms, with a strong focus on operational execution, team leadership, and strategic planning. Proficient in endpoint lifecycle management, automation, and compliance within regulated environments.
Highest-signal resume keywords
Windows Endpoint ManagementMicrosoft SCCM/MECM ExpertiseEndpoint Security Best PracticesAutomation Using PowerShellLeadership in End-User Computing
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Windows OS DeploymentImaging and TroubleshootingLifecycle ManagementVirtual Desktop TechnologiesZero-Touch ProvisioningConfiguration ManagementData-Driven RecommendationsOS MigrationsAutomation TechniquesNetworking Concepts
Soft Skills
Technical LeadershipTeam DevelopmentStrategic PlanningProblem SolvingCollaboration
Tools & Technologies
Microsoft IntuneCitrixVMware HorizonAzure Virtual DesktopWindows 365 Cloud PCAutopilot
Certifications & Qualifications
Bachelor's Degree in Information TechnologyBachelor's Degree in Computer Science
Industry Keywords
Enterprise DesktopEnd-User ComputingFinancial ServicesCompliance RequirementsOperational Processes
Tech Stack
Tools & technologiesAzureCitrixCloudDNSPythonVMware
About the role
Key responsibilities & impact- Lead engineering, delivery, and operational support for the enterprise Windows endpoint platform
- Provide technical and people leadership for a team responsible for designing, deploying, managing, securing, and lifecycle-managing end-user computing services
- Drive execution of the enterprise end-user computing strategy
- Oversee engineering standards, operational processes, platform modernization initiatives, and service performance
- Lead approximately 8–10 desktop engineers and technicians
- Manage Windows endpoints, device provisioning, operating system lifecycle management, and endpoint security capabilities
- Partner with Infrastructure, Information Security, Network, and Enterprise Operations teams
- Establish priorities, remove barriers, develop talent, and ensure delivery of strategic initiatives
- Lead operating system upgrades, endpoint management modernization, automation, and device lifecycle programs
- Advise Digital Workplace leadership on strategic planning and operational execution
- Ensure secure, productive, and consistent enterprise endpoint services
Requirements
What you’ll need- 6 years in IT engineering
- 5+ years in enterprise desktop or end-user computing roles, including leadership responsibilities
- Deep hands-on knowledge of Windows in large enterprise environments, including OS deployment, imaging, troubleshooting, and lifecycle management
- Expert-level experience with Microsoft SCCM/MECM and Microsoft Intune, including software distribution, patching, compliance, and co-management models
- Strong understanding of virtual desktop technologies such as Citrix, VMware Horizon, or Azure Virtual Desktop
- Proven ability to automate endpoint operations using PowerShell, Python, or similar scripting
- Experience supporting zero-touch provisioning and configuration management
- Understanding of endpoint security best practices, including encryption, EDR, identity, and hardening
- Understanding of desktop-relevant networking concepts, including LAN/Wi-Fi, VPN, DNS/DHCP
- Experience leading enterprise testing strategies, pilot programs, and vendor technical evaluations, including POCs and data-driven recommendations
- Leadership experience supporting thousands of endpoints across multiple locations and hybrid work models
- Direct experience with Windows 365 Cloud PC, Autopilot, Intune-first strategies, or major OS migrations such as Windows 10 to 11
- Track record of improving end-user experience through automation, analytics, or modern support models
- Bachelor’s degree in Information Technology, Computer Science, or equivalent experience
- Experience in financial services or similarly regulated environments with strong compliance and availability requirements
- Experience managing OEMs, software vendors, and service providers, including budgeting, licensing optimization, and contract oversight
- Bachelor's Level Degree (Required)
Benefits
Comp & perks- Participation in a Fannie Mae incentive program, subject to program terms
- Health benefits
- Life benefits
- Voluntary lifestyle benefits
- Other benefits and perks supporting physical, mental, emotional, and financial well-being
- Flexible work arrangement indicated as “Flex”
- Hybrid workforce support