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Farther

Client Experience Associate

Farther

. Deliver a world-class wealth management experience for Farther advisors and clients .

Posted 9/15/2026full-timeDallas • Texas • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in wealth management and client relationship management, with a strong focus on financial operations, custodial platforms, and enhancing client experiences. Proven ability to communicate effectively and prioritize tasks in a fast-paced financial services environment.

Highest-signal resume keywords
Client Relationship ManagementWealth Management PlatformsFinancial OperationsStrong Communication SkillsAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Financial Products KnowledgeSeparately Managed Accounts (SMAs)Alternative InvestmentsClient OnboardingAccount Transfers
Soft Skills
Team PlayerPositive AttitudeStrong Work EthicOrganizational Skills
Tools & Technologies
CRM SystemsCustodial Platforms
Industry Keywords
Financial ServicesWealth ManagementClient ExperienceOperational Efficiencies

About the role

Key responsibilities & impact
  • Deliver a world-class wealth management experience for Farther advisors and clients
  • Execute financial operations for advisor onboarding, client onboarding, ongoing requests, and complex needs
  • Act as the key relationship manager for advisors and clients
  • Provide timely and accurate responses via email, phone, and other communication channels
  • Assist clients with account opening, transfers, and other ongoing tasks
  • Liaise with custodians to confirm completion of requests
  • Monitor client accounts and proactively address issues
  • Identify opportunities to improve the client experience function
  • Work with Product, Engineering, and other team members to implement changes
  • Maintain relationships with advisors, custodians, and third-party vendors to ensure client satisfaction

Requirements

What you’ll need
  • Bachelor’s degree with 6+ years of previous work experience in a client-facing role within the financial services industry
  • Strong communication skills and the ability to build rapport with advisors and clients
  • Experience with custodial and wealth management platforms and CRM systems
  • Highly organized, with exceptional attention to detail
  • Team player, with a positive attitude and a strong work ethic
  • Comfortable working in a fast-paced environment and the ability to prioritize multiple competing tasks
  • Comprehensive knowledge of financial products, including separately managed accounts (SMAs), and alternative investments
  • Passion for creating increased efficiencies within current operational processes for the business and servicing of clients

Benefits

Comp & perks
  • Competitive comp package that rewards impact
  • Full health benefits
  • 401(k) matching
  • Roth IRA options
  • Unlimited PTO
  • Work alongside some of the brightest minds in fintech
  • Ground-floor opportunity at a fast-scaling startup
  • Chart your own growth path as we expand