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Senior Communications & Outreach Specialist
FedWriters. Lead program startup and manage day-to-day, week-to-week, and month-to-month activity .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expert-level writing, editing, and proofreading skills for federal correspondence, along with the ability to design standard operating procedures and tracking systems. Proficient in managing federal communications and preparing materials for oversight inquiries.
Highest-signal resume keywords
Expert-Level Writing SkillsFederal Communications ManagementStandard Operating Procedure DesignProject Management ExperienceProficiency in Microsoft Office Suite
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
WritingEditingProofreadingProject ManagementSOP DesignTracking SystemsTemplate Library CreationCorrespondence PreparationFact-CheckingPerformance Reporting
Soft Skills
Attention to DetailCommunicationOrganizational SkillsTime ManagementInterpersonal Skills
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft PowerPointAdobe PDF
Certifications & Qualifications
Bachelor's DegreeDHS Background Suitability Determination
Industry Keywords
Federal CommunicationsExecutive CorrespondenceCongressional InquiriesGAO OversightPublic Trust
About the role
Key responsibilities & impact- Lead program startup and manage day-to-day, week-to-week, and month-to-month activity
- Implement the technical approach, work plan, and schedule
- Direct drafting and editing of letters, emails, memos, and briefing materials for OPO Executive leadership
- Prepare responses to congressional, GAO, media, and stakeholder inquiries
- Review incoming correspondence and ensure urgent matters reach OPO Executives immediately
- Establish standard operating procedures and tracking mechanisms to keep responses on time
- Enforce Departmental guidelines across all channels
- Fact-check and proofread every deliverable to meet zero-grammatical-error and absolute-accuracy standards
- Manage weekly correspondence logs and monthly performance reports
- Create a correspondence template library within 60 days
- Ensure correspondence, memoranda, and briefing materials are ready within 2 business days of request
- Ensure all deliverables conform to Section 508
- Serve as the Government's main point of contact for the Executive Correspondence Support Services team
Requirements
What you’ll need- Bachelor's degree
- Four (4) years' experience, including managing federal communications, correspondence, or comparable programs
- Expert-level writing, editing, and proofreading skills, with command of executive and formal federal correspondence
- Ability to design SOPs, tracking systems, and template libraries
- Proficiency in Microsoft Word, Excel, PowerPoint, and Adobe PDF
- Ability to obtain and keep a favorable DHS background suitability determination (Public Trust)
- U.S. citizenship
- Prior support to DHS or another federal procurement or acquisition office
- Project management experience
- Experience preparing materials for congressional, GAO, or other oversight inquiries
Benefits
Comp & perks- Health Insurance
- Dental Insurance
- Vision Insurance
- Long-term and Short-term Disability Insurance
- Life Insurance
- 401(k) Plan
- Holiday Pay
- Paid Time Off
- Internal promotions
- Professional development
- Recognition and rewards programs