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Account Director, Enterprise
Fetch Rewards. Own individual revenue targets and contribute to pod revenue goals .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management and partnership growth, with a strong focus on driving revenue through upsells and renewals. Proficient in utilizing AI tools and analytics to optimize campaign performance and enhance client relationships.
Highest-signal resume keywords
Account ManagementRevenue Growth StrategiesCampaign Data AnalysisAI Tools FamiliarityClient Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Revenue Target AchievementCampaign Performance OptimizationData AnalysisClient PresentationsBudget Allocation
Soft Skills
Strong CommunicationOrganizational SkillsCollaborationMentoringAdaptability
Tools & Technologies
SalesforceChatGPTGemini AIZapierAI-Assisted Workflows
Industry Keywords
Digital MediaAdvertisingConsumer DataClient SatisfactionPartnership Management
About the role
Key responsibilities & impact- Own individual revenue targets and contribute to pod revenue goals
- Develop strategies to retain and grow top-tier partnerships
- Lead executive-level client relationships as the primary point of contact
- Facilitate strategic conversations, manage key touchpoints, and build consultative trust
- Strategize against deadlines and navigate evolving priorities
- Monitor client satisfaction, address risks, and identify expansion opportunities
- Ensure execution of campaign performance, one-off requests, and analytics deliverables
- Collaborate with sales counterparts to identify optimization opportunities, drive upsells, and expand partner budgets
- Facilitate onboarding of new clients and brands, campaign setup, and materials coordination
- Oversee campaign setup and programming inputs using standardized workflows and templates
- Track, organize, troubleshoot, and optimize client performance with internal teams
- Mentor new team members and support AI skill development and process adoption
- Provide timely reporting and dashboards to guide budget allocation and decision-making
- Deliver data and reporting, including AI-generated dashboards and insights, to optimize spend
- Translate data and performance trends into actionable client recommendations
- Deliver client presentations and QBRs using AI-assisted visual narratives
- Oversee revenue actualizations and billing processes
- Use sales-enablement, AI, and automation tools to increase efficiency
- Participate in hiring and shaping the partner manager team culture and structure
- Demonstrate Fetch’s values and growth mindset toward new tools and AI-assisted workflows
Requirements
What you’ll need- 8+ years of experience in account management, partnerships, sales support, or a related field
- Direct industry experience in digital media, advertising, or consumer data
- Experience driving revenue through renewals, upsells, and client growth conversations
- Strong organizational and execution skills with the ability to manage multiple priorities
- Expertise in analyzing campaign data and presenting insights to clients or internal stakeholders to drive business outcomes
- Familiarity with AI tools such as ChatGPT and Gemini AI or automation platforms such as Zapier, and creating new AI-enabled processes
- Strong communication and collaboration skills
- Comfort working in dynamic or evolving environments
- Bachelor’s degree or equivalent combination of education and experience
- Preferred: direct client vertical experience
- Preferred: experience with CRM tools such as Salesforce
- Preferred: experience coaching and collaborating with implementation, analytics, or other cross-functional teams
Benefits
Comp & perks- Equity for full-time employees
- 401(k) with dollar-for-dollar matching up to 4% of eligible pay
- Comprehensive medical, dental, and vision plans, including pet coverage
- $10,000 per year in education reimbursement
- Employee Resource Groups and Inclusion Council participation
- Flexible PTO
- 9 paid holidays
- Year-end week-long break
- 14 weeks of fully paid parental leave
- 6 additional weeks of paid childbirth recovery leave for birthing parents
- Flexible return-to-work schedule
- One-time $2,000 Calvin Care Cash incentive for employees welcoming new family members
- Flexible work environment, including fully remote work from anywhere in the US for US-based roles
- Hardware and software provided for home working