Senior Project Manager, IT

Fetch Rewards

. Organize cross-functional work by defining scope, milestones, owners, and timelines .

Posted 11/9/2026full-timeRemote • United StatesSenior💰 $154,082 - $181,273 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in project and program management, particularly in delivering cross-functional technical work and maintaining roadmaps. Proficient in stakeholder communication, documentation, and utilizing project tracking tools to ensure project success.

Highest-signal resume keywords

Project ManagementRoadmap DevelopmentStakeholder CommunicationAgile MethodologiesJira Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementRoadmap DevelopmentRisk ManagementDocumentationStatus ReportingProcess ImprovementAutomationTechnical CommunicationCross-Functional CollaborationBacklog Management

Soft Skills

AccountabilityProblem SolvingWritten CommunicationTeam CoordinationAdaptability

Tools & Technologies

JiraPresentation ToolsDocumentation ToolsAI ToolsAutomation Tools

Certifications & Qualifications

PMPCSM

Industry Keywords

IT OperationsInformation SecurityAgileKanbanEngineering Support

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Organize cross-functional work by defining scope, milestones, owners, and timelines
Run planning, stand-ups, status syncs, backlog reviews, and retrospectives
Identify, track, escalate, and resolve risks, blockers, and dependencies
Hold teams accountable to commitments
Run intake and prioritization of new requests
Build and maintain the IT Operations and Information Security roadmap
Partner on capacity planning and sequencing
Communicate roadmap changes and impacts
Establish and improve lightweight planning and delivery processes
Produce recurring executive reporting on roadmap progress, risks, decisions, and outcomes
Prepare leadership review, planning cycle, and cross-functional forum materials
Provide proactive stakeholder updates
Translate technical status into concise summaries for non-technical audiences
Write and distribute project communications
Create and maintain plans, decision logs, meeting notes, runbooks, and process guides
Maintain project trackers, dashboards, and shared workspaces
Use automation and AI-assisted tooling to reduce reporting and documentation effort

Requirements

What you’ll need

7+ years of project or program management experience, including delivery of cross-functional technical work
Demonstrated experience building and maintaining roadmaps and reporting to senior leaders or executives
Proven ability to keep multiple teams and projects on track and resolve blockers without formal authority
Strong written communication for status updates, executive summaries, and documentation
Comfort working with engineers and technical concepts
Proficiency with project and work-tracking tools such as Jira, or similar
Proficiency with presentation and documentation tools
Willingness to handle hands-on communications and documentation
PMP, CSM, or similar certification, or equivalent experience preferred
Experience in Agile or Kanban environments preferred
Experience supporting engineering, data, or IT organizations preferred
Experience establishing planning and reporting processes preferred
Experience using AI tools or automation preferred

Benefits

Comp & perks

Equity in Fetch for full-time employees
401(k) matching dollar for dollar up to 4% of eligible pay
Comprehensive medical, dental, and vision plans, including pets
$10,000 per year in education reimbursement
Employee Resource Groups
Flexible PTO
9 paid holidays
Year-end week-long break
14 weeks of fully paid parental leave
6 additional weeks of paid childbirth recovery leave for birthing parents
Flexible return-to-work schedule
One-time $2,000 Calvin Care Cash incentive for new family members
Flexible work environment with fully remote work from anywhere in the US for US-based roles
Hardware and software provided for home working