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FH Collective - Academy

Customer Care Roles – Relocation Support Provided

FH Collective - Academy

. Provide customer support in Spanish and English through various communication channels .

Posted 11/11/2026full-timeRemote • GreeceMid-LevelSenior💰 €1,100 per monthWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates fluency in Spanish and English while providing exceptional customer support through various communication channels. Utilizes digital tools to enhance user experience and effectively resolve customer issues.

Highest-signal resume keywords
Fluency In SpanishExcellent Communication SkillsProblem-Solving SkillsCustomer-Oriented MindsetDigital Platforms Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Solution-Focused Mindset
Tools & Technologies
Digital ToolsOnline Tools
Industry Keywords
Customer SupportAccount-Related EnquiriesContent ReportsUser ExperienceOnline Community

About the role

Key responsibilities & impact
  • Provide customer support in Spanish and English through various communication channels
  • Handle account-related enquiries, customer issues and content reports
  • Investigate cases and deliver accurate, timely and effective solutions
  • Help maintain a safe, respectful and positive online community
  • Use digital tools and internal systems to identify issues and improve the overall user experience

Requirements

What you’ll need
  • Fluency in Spanish
  • Good command of English
  • Excellent communication and problem-solving skills
  • Customer-oriented and solution-focused mindset
  • Confidence using digital platforms and online tools
  • Previous customer service experience is an advantage, but not mandatory

Benefits

Comp & perks
  • Flight ticket to Greece
  • Two weeks of hotel accommodation upon arrival
  • Airport pickup
  • Coverage of real estate agency fees
  • Monthly performance bonus of up to €250
  • Fully remote working model
  • International and multicultural working environment
  • Career development and growth opportunities
  • Relocation support