Manager, Communication Consultant

Fidelity Investments

. Partner with Fidelity Managing Directors to develop and execute participant communication strategies for Tax-Exempt Core Non-Profit clients .

Posted 9/22/2026full-timeUnited StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and executing communication strategies for Tax-Exempt Core Non-Profit clients, with a strong focus on project management, participant experience, and collaboration across cross-functional teams. Proficient in managing educational and regulatory communications while ensuring quality and accuracy.

Highest-signal resume keywords

Project Management ExperienceEmployee Benefits CommunicationSIE CertificationStrong Written and Verbal Communication SkillsProficiency with Microsoft Office

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Communications ConsultingEditing and ProofreadingProcess ImprovementWorkflow StreamliningPrint Production

Soft Skills

Interpersonal SkillsProblem SolvingDetail OrientedCustomer-FocusedAnalytical Thinking

Tools & Technologies

ComhubPSWXtrac

Certifications & Qualifications

SIESeries 6 LicenseSeries 63 License

Industry Keywords

Tax-Exempt Core Non-ProfitRetirement Plan CommunicationsFinancial ServicesEducational CommunicationsRegulatory Communications

About the role

Key responsibilities & impact

Partner with Fidelity Managing Directors to develop and execute participant communication strategies for Tax-Exempt Core Non-Profit clients
Manage end-to-end delivery of educational, plan, and regulatory communications
Ensure quality, accuracy, and cost-effective production
Collaborate with cross-functional teams and vendors on high-volume projects
Streamline workflows and drive process improvements
Ensure timely delivery, effective governance, and exceptional participant experience
Consult with the Managing Director on communication and education strategy
Uncover key client priorities and needs
Position the TEM Core communications model appropriately
Support retirement plan communications for hospitals, universities, governments, and faith-based organizations

Requirements

What you’ll need

Degree in Journalism, Communications, English, Marketing, or related field strongly desired
Experience in employee benefits communication and/or financial services preferred
2-3 years’ communications consulting experience preferred
Proven project management experience required
SIE required
Series 6 and Series 63 licenses preferred, with required attainment within 90 days of hire
Working knowledge of communication processes from creation through distribution across print, email, and internet
Print production experience a plus
Strong written, verbal, interpersonal, and problem solving skills
Ability to handle multiple deadlines and work independently or collaboratively
Detail oriented with strong editing/proofreading skills
Customer-focused with analytical and creative thinking skills
Knowledge of Fidelity's communications offerings and capabilities across multiple product offerings
Proficiency with Microsoft Office and internal systems such as Comhub, PSW, and Xtrac
Must not require immigration sponsorship for this position

Benefits

Comp & perks

Fidelity’s onsite working model is transitioning to full-time onsite through a phased rollout across regions and roles
Series 6 and Series 63 licenses may be obtained within 90 days of hire