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Undergraduate Full-Time – FidYOU Program
Fidelity Investments. Participate in the FidYOU early-career program supporting a career in operations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong problem-solving and analytical skills while providing operational support and client advocacy in a fast-paced environment. Capable of building relationships across teams and managing client inquiries effectively.
Highest-signal resume keywords
Bachelor's DegreeProblem-Solving AbilityAnalytical SkillsClient AdvocacyOperational Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Brokerage Account ProcessingAsset TransfersManaged-Account TransactionsTrade ExecutionInformation Management
Soft Skills
Effective CommunicationTime ManagementCuriosityRelationship Building
Industry Keywords
Financial ServicesClient InquiriesProcess InnovationOperational Services
About the role
Key responsibilities & impact- Participate in the FidYOU early-career program supporting a career in operations
- Join a full-time business team on day 1
- Complete a two-week onboarding and teambuilding experience beginning in week 2, including an onboarding event in Westlake, Texas
- Train for the full-time role beginning in week 3
- Attend monthly cohort development, networking, and learning sessions for the first two years; the cohort meets for four hours monthly for 18 months
- Build relationships with teams across Fidelity to service clients and support divisional business needs
- Process brokerage account establishment and updates, asset transfers, and managed-account transactions
- Provide operational support and address client inquiries regarding transfers of assets, new accounts, and money movement
- Provide back-office systems support, operational services, information management, and financial-product support
- Respond to inbound calls, perform trade execution, and act as a client advocate
- Deliver accurate results efficiently while applying effective time management
- Drive process innovation through curiosity and understanding of business processes and challenges
- Support clients using problem-solving techniques while ensuring quality of service
- Maintain a consistent daily workflow, gain industry knowledge, and build professional skills
Requirements
What you’ll need- Recent graduate
- Bachelor's degree required; program starts in June 2027
- Ability to interpret sophisticated client requests and communicate clearly
- Outstanding problem-solving ability and analytical skills
- Must be able to work without immigration sponsorship from Fidelity
- Certain criminal histories may restrict hiring or association due to applicable financial-services laws and regulations
Benefits
Comp & perks- Student loan assistance and tuition reimbursement for eligible employees
- Up to 23 days of paid time off per calendar year, based on years of service
- 8 paid Federal holidays
- Opportunities to volunteer and give to your local community during work hours
- Workplace wellness initiatives
- Weekly meditation calls
- Company-subsidized balanced meal options at onsite cafeterias
- Comprehensive health care coverage
- Emotional well-being support
- Market-leading retirement
- Parental leave
- Charitable giving employee match program
- Educational assistance, including student loan repayment, tuition reimbursement, and learning resources to develop your career