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Undergraduate Internship – Operations
Fidelity Investments. Work closely with clients and business partners .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong problem-solving abilities and exceptional customer service skills while effectively managing time and prioritizing tasks. Proficient in data gathering, reporting, and maintaining accuracy in transaction processing.
Highest-signal resume keywords
Strong Problem Solving SkillsExcel ProficiencyCustomer CentricityEffective CommunicationTime Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data GatheringReportingTransaction ProcessingAnalytical SkillsProcess-Oriented Approach
Soft Skills
Highly OrganizedSelf-MotivatedAttention to DetailFlexibilityMultitasking
Industry Keywords
Client ExperienceHealthcare OperationsFidelity Fund OperationsInvestment OperationsCustomer Service Support
About the role
Key responsibilities & impact- Work closely with clients and business partners
- Support seamless delivery of Fidelity’s products and services
- Provide outstanding customer service support
- Process transaction requests accurately and in detail
- Participate in operations assignments across business units including Client Experience, Healthcare Operations, and Fidelity Fund & Investment Operations
- Contribute to meaningful, real-world work and projects as part of a dedicated team
- Participate in professional development sessions, mentorship, and regional events
Requirements
What you’ll need- Strong problem solving and Excel skills
- Highly organized and self-motivated
- Time management
- Accuracy and attention to detail
- Analytical and problem-solving ability
- Customer centricity and satisfaction focus
- Ability to multitask, prioritize, and meet deadlines
- Effective communication
- Flexibility to adapt to changing business needs
- Data gathering and reporting
- Process-oriented approach
- Current undergraduate college student who will return to coursework after the summer internship
- Availability for the entire 10-week program from June 7, 2027 through August 13, 2027
- Fidelity is not providing immigration sponsorship for this position
- Applicants may be subject to restrictions related to certain criminal histories under applicable financial-services laws and regulations
Benefits
Comp & perks- Full-time, paid, 10-week internship
- Professional & Financial Development Sessions
- Intern mentorship program
- Regional onsite events and local outings
- Training and development to become a future Fidelity associate