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VP, Relationship Management Team Lead, Tax - Exempt Market
Fidelity Investments. Lead a team of Relationship Management professionals supporting the national Core Market segment with the Tax-Exempt Market .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client relationship management and institutional client service, with a strong focus on client retention and business growth initiatives. Proven ability to lead teams, develop talent, and engage with executive decision-makers across various sectors.
Highest-signal resume keywords
FINRA Series 7 LicenseClient Relationship ManagementPeople LeadershipPresentation SkillsRevenue Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Client RetentionBusiness Growth InitiativesFinancial AcumenNegotiation SkillsFacilitation Skills
Soft Skills
Communication SkillsProblem-SolvingRelationship BuildingTeam DevelopmentCollaboration
Certifications & Qualifications
FINRA Series 24 LicenseFINRA Series 63 License
Industry Keywords
Tax-Exempt MarketWorkplace Retirement PlansInstitutional ClientsFinancial ServicesBenefits Organizations
About the role
Key responsibilities & impact- Lead a team of Relationship Management professionals supporting the national Core Market segment with the Tax-Exempt Market
- Lead client engagement and strengthen partnerships with senior executives and institutional clients
- Solve complex client challenges and help clients achieve long-term goals
- Contribute to client satisfaction, retention, growth, and the financial well-being of workplace retirement plan participants
- Develop talent and guide teams through change and growth
- Partner with educational institutions, healthcare organizations, government entities, and nonprofit employers
- Collaborate with clients and colleagues across Fidelity to deliver workplace retirement and benefits programs
Requirements
What you’ll need- FINRA Series 7 license required upfront
- Series 24 and Series 63 licenses required within 90 days of hire
- 15 years of experience in client relationship management, institutional client service, participant services, or related areas within financial services, retirement, or benefits organizations
- Minimum of 5 years of people leader experience preferred
- Expected travel of at least 50%
- Ability to build relationships with executive decision-makers and key business partners
- Expert presentation, communication, facilitation, and negotiation skills
- Experience leading client retention, renewal, or business growth initiatives
- Proven ability to navigate and influence executive-level business leaders across multiple functions and businesses
- Strong revenue management and overall financial acumen
- Ability to manage multiple, sometimes conflicting priorities
- Must not require immigration sponsorship
Benefits
Comp & perks- Comprehensive health care coverage
- Emotional well-being support
- Market-leading retirement
- Generous paid time off
- Parental leave
- Charitable giving employee match program
- Educational assistance, including student loan repayment, tuition reimbursement, and learning resources
- Bonus or other variable compensation may be included depending on position and eligibility