SDR/Setter

Fidelity Offset, Inc.

. Qualify inbound leads quickly, systematically, and decisively .

Posted 9/30/2026full-timeRemote • GermanyMid-LevelSenior💰 €2,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and engagement skills to qualify leads and build commitment, while effectively managing customer interactions through CRM systems like Salesforce. Proven ability to track performance metrics and support high-ticket sales processes.

Highest-signal resume keywords

Salesforce CRM ExperienceInitial Customer ContactHigh-Ticket Sales ExperienceStrong Communication SkillsPerformance-Driven Approach

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Lead QualificationSales Cycle ManagementKPI TrackingApplication ProcessingObjection Handling

Soft Skills

Self-Directed Work StyleTrust BuildingCommitment CreationFollow-Up Skills

Tools & Technologies

AircallWhatsApp

Industry Keywords

CoachingFitnessFinanceOnline BusinessEmotional Selling

About the role

Key responsibilities & impact

Qualify inbound leads quickly, systematically, and decisively
Book appointments with genuine commitment
Actively manage show rates through confirmation, preparation, and pre-qualification
Maintain and document leads in Salesforce CRM
Make initial contact by phone via Aircall or WhatsApp
Generate genuine interest, address objections early, and build commitment
Manage the complete handover process to the Closer
Track personal KPIs such as show rate, appointments, and cash collected
Accept and implement call feedback
Conduct thorough follow-ups
Process applications for the coaching program
Convert book and product buyers to the next step in coaching
Support existing customers with follow-on products and upsells

Requirements

What you’ll need

Demonstrable experience in initial customer contact by phone or digitally—as an SDR, Setter, inside sales representative, or in a comparable role
Strong communication skills: You know how to engage people, build trust, and create commitment
Structured, self-directed approach to work
Experience with CRM systems, ideally Salesforce
A background in coaching, fitness, finance, or online business is an advantage
Comfortable working with numbers and strongly performance-driven
Available to work at least 40 hours per week
Willingness to work weekends when required
Willingness to be available and active particularly between 5:00 and 8:00 p.m.
Experience in high-ticket sales as an SDR or Setter
Experience with sales cycles of less than two weeks and emotional selling

Benefits

Comp & perks

Performance-based compensation: €60,000+ OTE, uncapped
100% remote work
High degree of autonomy
Largely flexible working hours
Long-standing employees, established systems, and a high-performance team