Claims Specialist

Field

. Investigates Owned Property, Equipment, Builder's Risk, and other assigned claims of simple to moderate complexity.

Posted 9/15/2026full-timeWaukesha • Wisconsin • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in claims investigation, evaluation, and resolution strategies, with a strong focus on maintaining accurate documentation and effective communication with stakeholders. Proficient in utilizing Risk Management Information Systems and applying insurance policy provisions to manage multi-line claims effectively.

Highest-signal resume keywords

Claims InvestigationInsurance Coverage EvaluationRisk Management Information SystemsAnalytical SkillsCommunication Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims EvaluationReserving MethodologyDocumentation ManagementSubrogation PursuitContractual Responsibility Review

Soft Skills

Organizational SkillsProblem-Solving SkillsInterpersonal SkillsAttention to DetailJudgment

Tools & Technologies

Origami Risk Management Information SystemMicrosoft Office

Industry Keywords

Property ClaimsBuilder's Risk ClaimsMulti-Line ClaimsInsurance PoliciesRecovery Practices

About the role

Key responsibilities & impact

Investigates Owned Property, Equipment, Builder's Risk, and other assigned claims of simple to moderate complexity.
Conducts thorough claim and incident investigations.
Communicates with Safety, Project Managers, field personnel, and internal departments to obtain claim information and supporting documentation.
Documents and maintains complete and accurate claim files in the Origami Risk Management Information System.
Establishes timely and adequate reserves according to the organization's reserving philosophy and methodology.
Evaluates insurance coverage, liability, damages, contractual responsibility, and claim value.
Reviews insurance policies, contracts, deductibles, coverage provisions, and project documentation.
Secures reports, claim forms, estimates, invoices, photographs, receipts, and supporting documentation.
Reviews bills, estimates, invoices, and receipts for accuracy, reasonableness, and relevance.
Coordinates site inspections when necessary.
Develops repair, replacement, mitigation, or resolution strategies with internal and external parties.
Monitors claim activity and follows up to ensure timely resolution.
Identifies, investigates, and pursues recovery opportunities, including subrogation.
Maintains follow-up regarding outstanding documentation, payments, reimbursements, and recovery efforts.
Maintains confidentiality of claim, employee, project, and company information.
Provides cross-coverage for Workers' Compensation, General Liability, Auto Liability, and Auto Physical Damage claims as necessary.

Requirements

What you’ll need

Bachelor's degree or a minimum of three years of equivalent relevant work experience.
Prior experience handling property, equipment, Builder's Risk, or multi-line claims preferred.
Working knowledge of insurance coverage, claims investigation, reserving, damages evaluation, and recovery practices.
Ability to review and apply relevant insurance policy and contractual provisions.
Experience with Risk Management Information Systems, Origami, preferred.
Strong proficiency in Microsoft Office applications.
Strong analytical, organizational, and problem-solving skills.
Strong written and verbal communication skills.
Strong interpersonal skills and the ability to work effectively with internal and external business partners.
Ability to manage multiple priorities and demanding assignments in a fast-paced environment.
Ability to exercise sound judgment, maintain established timelines, and meet applicable deadlines.
Ability to work independently while appropriately escalating complex coverage, liability, contractual, or claim-handling issues.
High level of discipline and a strong sense of responsibility and accountability.
Consistent attention to detail and commitment to maintaining complete and accurate claim documentation.
Valid driver's license and ability to meet applicable company insurability standards.

Benefits

Comp & perks

Competitive compensation aligned with industry standards
Employer Paid Medical Plan with HRA contribution (eligibility requirements)
Dental, Vision, and Life Insurance
Flex Spending Account (FSA)
Employee Assistance Program (EAP)
Company-paid short and long-term disability coverage
Paid parental leave
Generous PTO and paid holidays
Profit sharing
Robust Walbec training and professional development program
Ongoing career growth opportunities