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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in cash application, accounts receivable, and payment processing, with a strong focus on accuracy and detail-oriented reconciliation. Proficient in using Excel for data manipulation and reporting, while maintaining clear communication with stakeholders.
Highest-signal resume keywords
Cash Application ExperienceAccounts Receivable ManagementExcel Proficiency (XLOOKUP, VLOOKUP, SUMIFS)ERP Import/Export Experience (Munis, QuickBooks)Chargeback and Dispute Handling
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cash ApplicationAccounts ReceivableBank ReconciliationPayment Processor OperationsExcel (XLOOKUP, VLOOKUP, SUMIFS)Data ReconciliationChargebacksDisputesERP SystemsCSV File Management
Soft Skills
Attention to DetailClear Written CommunicationAbility to Follow ProceduresProblem-SolvingTime Management
Tools & Technologies
ERP Systems (Munis, Skyward, QuickBooks, NetSuite)Payment Processor PortalsSettlement Statements
Industry Keywords
School District FinanceMunicipal FinanceNonprofit FinanceMerchant Services
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Pick up each chargeback notice from Operations and log it the same day
- Find affected orders in the Web Store portal
- Reconstruct order line items, account or GL codes, payment IDs, dollar amounts, and sales tax
- Build correction files in the required accounting-line format for district ERP imports such as Munis
- Reconcile order and correction-file details to aggregated chargeback deductions on settlement statements to the cent
- Prepare daily files for delayed or unfunded transactions, disputes, and NSF returns
- Run the runbook checklist and submit work to the Payments Reconciliation Lead for review
- Deliver reviewed files to the client's Customer Success Manager
- Escalate missing or duplicate account codes, missing orders, partial chargebacks, reconciliation discrepancies, tax questions, and runbook issues
- Maintain notes on inefficient processes and suggest automation opportunities
Requirements
What you’ll need- 2+ years of hands-on work in cash application, accounts receivable or payable, bank reconciliation, merchant services or payment processor operations, or bookkeeping for a business with card sales
- Experience tying detail to a total: many items to one deposit, statement line or batch, and working the differences rather than just flagging them
- Excel: XLOOKUP or VLOOKUP, SUMIFS, pivot tables, text-to-columns, saving a clean CSV
- Ability to follow a written procedure exactly, and to say so when a step does not work
- Accuracy under a daily deadline, and the habit of keeping a log without being asked
- Clear written English, for short notes that go to districts under the Lead's name
- Chargebacks, disputes or NSF returns from the merchant side are a plus
- An ERP import or export (Munis, Skyward, QuickBooks, NetSuite) is a plus
- A payment processor portal or settlement statement is a plus
- School district, municipal or nonprofit finance is a plus
- United States permanent residency is required; current and continued US residency are required for employment
- Accounting degree, CPA, coding, and product or engineering background are not required
Benefits
Comp & perks- Competitive benefits
- Professional development opportunities
- Collaborative culture built on partnership and purpose
- Opportunity to grow your career
- 100% fully remote employment