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Finalsite

Salesforce Administrator

Finalsite

. Own the end-to-end Salesforce user lifecycle, including provisioning, access assignment, offboarding, and record reassignment .

Posted 10/14/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Salesforce Administration, including user lifecycle management, data integrity, and automation processes. Proficient in managing integrations, compliance with security standards, and collaborating with cross-functional teams to enhance operational efficiency.

Highest-signal resume keywords
Salesforce AdministrationSalesforce FlowConga ComposerData LoaderSalesforce Administrator (ADM-201) Certification

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
User Lifecycle ManagementDeclarative AutomationData Integrity ManagementLead Routing and ConversionValidation RulesFormula FieldsApproval ProcessesProfiles and Permission SetsIntegration PlatformsSandbox Testing
Soft Skills
TroubleshootingPrioritizationWritten CommunicationDocumentation
Tools & Technologies
SalesforceDocuSignData Import WizardCeligoWorkatoMuleSoftHubSpotRocketlaneCloud CoachChurnZero
Certifications & Qualifications
Salesforce Administrator (ADM-201)Advanced Administrator CertificationPlatform App Builder Certification
Industry Keywords
B2B SaaSSubscription ModelsRenewal LifecyclesQuote-to-CashOrder-to-Cash Processes

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Own the end-to-end Salesforce user lifecycle, including provisioning, access assignment, offboarding, and record reassignment
  • Resolve access, permission, login, MFA, connector, DocuSign, and Rocketlane issues
  • Maintain Salesforce role hierarchy and manager relationships
  • Build, maintain, and debug declarative automation supporting lead conversion, opportunity and renewal management, CSAT, trial, and site-key processes
  • Administer approval processes and correct routing logic
  • Manage Salesforce objects, fields, picklists, page layouts, record types, and product catalog changes
  • Triage lead conversion and routing issues
  • Support Conga Composer and DocuSign contract generation and e-signature workflows
  • Maintain opportunity and renewal data integrity, including ownership, price rollups, revenue splits, subsidiary assignments, and product line items
  • Execute data imports, list hygiene, campaign-member updates, archival updates, and bulk record changes
  • Build and maintain reports, dashboards, and custom report types
  • Own first-line support for Salesforce integrations and connected GTM applications, monitoring sync errors, certificates, connections, and field mappings
  • Ensure fields and processes are consistently mapped across integrated systems
  • Manage the Ask RevOps support queue and implement root-cause fixes
  • Partner with Sales, Marketing, Client Success, Professional Services, and Finance stakeholders on prioritized sprint work
  • Automate or standardize recurring manual processes
  • Write requirements and acceptance criteria for outsourced development and architecture work
  • Own UAT, sandbox testing, and production deployment of delivered work
  • Maintain sandbox environments and release hygiene
  • Evaluate Salesforce releases and platform features
  • Ensure compliance with security and data privacy standards
  • Monitor system performance and proactively address issues

Requirements

What you’ll need
  • 3–5+ years of hands-on experience as a Salesforce Administrator in a B2B SaaS environment
  • Understanding of subscription models and renewal lifecycles
  • Advanced proficiency with Salesforce Flow, including debugging and refactoring existing flows
  • Experience with validation rules, formula fields, and approval processes
  • Strong experience with profiles, permission set groups, role hierarchy, sharing, and SSO/SCIM-based provisioning
  • Experience with quote-to-cash tooling such as Conga Composer and DocuSign
  • Experience with lead routing and conversion
  • Proficiency with Data Loader, Data Import Wizard, or equivalent data loading and cleanup tools
  • Comfort working in spreadsheets to prepare and reconcile data
  • Demonstrated ability to run a support queue, troubleshoot, prioritize, communicate in writing, and document resolutions
  • Salesforce Administrator (ADM-201) certification required
  • Advanced Administrator or Platform App Builder certification strongly preferred
  • Experience with integration platforms such as Celigo, Workato, or MuleSoft preferred
  • Familiarity with HubSpot, Rocketlane, Cloud Coach, ChurnZero, Chorus, and Outreach preferred
  • Ability to read Apex and understand existing triggers and classes; writing Apex or LWC is not required
  • Experience with external Salesforce architecture/development partners, sandbox-to-production deployment, and UAT preferred
  • Experience with NetSuite-connected order-to-cash processes and multi-entity or post-acquisition Salesforce environments preferred
  • Bachelor's degree or commensurate experience preferred
  • Must be a permanent resident of the United States and maintain current and continued U.S. residency

Benefits

Comp & perks
  • Competitive benefits
  • Professional development opportunities
  • Collaborative culture
  • Opportunity for career growth
  • Equal employment opportunity
  • Reasonable accommodations for persons with disabilities or special needs