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Finalsite

Senior Product Manager

Finalsite

. Define product strategy and own a roadmap informed by customer needs, data, market intelligence, and business priorities .

Posted 10/22/2026full-timeRemote • Connecticut • United StatesSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product management within the payments ecosystem, focusing on the end-to-end payment processing lifecycle, customer insights, and data-driven decision-making. Capable of translating complex regulatory requirements and market intelligence into actionable product strategies and roadmaps.

Highest-signal resume keywords
Product Management ExperienceEnd-To-End Payment Lifecycle UnderstandingPayment Security KnowledgeCustomer Discovery SkillsData-Driven Roadmap Ownership

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Product Strategy DefinitionFeature Requirements CreationUser Story DevelopmentPayment Processing EconomicsHypothesis DevelopmentSuccess Metrics DefinitionProduct Performance AnalysisRegulatory Compliance TranslationInnovation Execution PlanningCross-Functional Collaboration
Soft Skills
Excellent Communication SkillsRelationship-Building SkillsCollaboration Skills
Tools & Technologies
JiraMiroConfluence
Certifications & Qualifications
Permanent U.S. Residency
Industry Keywords
E-CommercePayment ProcessingFinancial TechnologyPCI DSSTokenizationFraud PreventionChargebacksException ManagementMarket IntelligenceCustomer Insights

About the role

Key responsibilities & impact
  • Define product strategy and own a roadmap informed by customer needs, data, market intelligence, and business priorities
  • Partner with cross-functional teams to establish quarterly objectives and deliver measurable customer and business outcomes
  • Aggregate customer, operational, financial, technical, and partner insights to represent payers, merchants, payment partners, and internal stakeholders in product decisions
  • Create epics, feature requirements, and user stories; partner with engineering using Jira, Miro, and Confluence
  • Conduct continuous product discovery through iteration and experimentation
  • Develop hypotheses, define success metrics, measure results, and adjust priorities and solutions
  • Build expertise in the product, payments ecosystem, market, and competitive landscape
  • Champion the product internally and externally and communicate its direction, value, and priorities
  • Own the end-to-end payment processing lifecycle, including acceptance, authorization, capture, settlement and funding, reconciliation, refunds, disputes, chargebacks, and exception management
  • Translate card-network rules, processor requirements, regulatory and compliance changes, and partner capabilities into product requirements and roadmap priorities
  • Partner with Engineering, Finance, Operations, Risk, Compliance, Security, and Legal to ensure reliable, scalable, secure, compliant, and efficient payment capabilities

Requirements

What you’ll need
  • Product management experience in integrated e-commerce, payment processing, or financial technology, preferably within or alongside a payment facilitator, processor, acquirer, gateway, or similar payments ecosystem
  • Demonstrated understanding of the end-to-end payment lifecycle, including authorization, capture, settlement, reconciliation, refunds, disputes, chargebacks, and exception handling
  • Working knowledge of payment security, risk, and compliance concepts, including PCI DSS, tokenization, fraud prevention, and applicable card-network requirements
  • Understanding of payment processing economics, including interchange, network fees, processor costs, settlement and funding, and their impact on product and business decisions
  • Demonstrated product management experience focused on outcomes that deliver customer value and business results
  • Experience owning product roadmaps informed by data, customer insights, and market intelligence
  • Strong customer discovery skills
  • Proven ability to innovate and translate product opportunities into actionable execution plans
  • Ability to analyze product performance, customer research, financial information, and competitive data
  • Excellent written and verbal communication skills
  • Strong relationship-building and collaboration skills
  • Permanent resident of the United States; current and continued U.S. residency required to obtain and retain employment

Benefits

Comp & perks
  • Competitive benefits
  • Professional development opportunities
  • Collaborative culture built on partnership and purpose
  • Opportunities to expand skills, take on new challenges, and grow your career