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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management with a focus on B2B SaaS, driving product strategy, execution, and customer value through collaboration with cross-functional teams. Proficient in leveraging AI and emerging technologies to enhance product capabilities and user experiences.
Highest-signal resume keywords
Product Management ExperienceB2B SaaS OwnershipAI-Powered Capabilities DevelopmentCross-Functional Team LeadershipCustomer Discovery and Insights
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product StrategyRoadmap ManagementTechnical AptitudeAPIs and IntegrationsSoftware ArchitecturePlatform ModernizationData AnalysisPerformance MetricsContent Management SystemsDigital Experience Platforms
Soft Skills
Communication SkillsStakeholder ManagementProblem-Solving SkillsAnalytical ThinkingDecision-Making
Tools & Technologies
AI TechnologiesWorkflow AutomationGenerative AIConversational InterfacesDigital Accessibility Standards
Industry Keywords
Education TechnologyK–12Enterprise SaaS SolutionsCustomer SuccessProduct Commercialization
About the role
Key responsibilities & impact- Own product vision, strategy, roadmaps, and outcomes aligned with customer needs and business objectives
- Develop expertise in product capabilities, customer workflows, technical architecture, and operational challenges
- Prioritize investments across new capabilities, usability, reliability, technical debt, and platform modernization
- Evaluate market trends, competitive offerings, customer insights, and performance data to guide product decisions
- Define measurable success criteria and take accountability for product performance, adoption, and customer value
- Lead product execution from discovery through development, launch, and ongoing optimization
- Partner with Engineering, Design, Product Owners, and cross-functional stakeholders to translate strategy into actionable plans and deliver results
- Provide direction to Product Owners while maintaining accountability for priorities, tradeoffs, and delivery outcomes
- Resolve dependencies, competing priorities, technical challenges, and delivery risks
- Communicate product direction, progress, decisions, and outcomes to stakeholders and executive leadership
- Identify opportunities to apply AI, intelligent automation, and emerging technologies to customer problems
- Drive AI-powered capabilities that simplify workflows, improve content discovery, and enhance digital experiences
- Collaborate with technical teams to evaluate feasibility, integration approaches, security, and scalability
- Validate opportunities through customer feedback, experimentation, and measurable adoption and performance outcomes
- Lead customer discovery to understand workflows, pain points, unmet needs, and opportunities
- Translate customer insights into product priorities, requirements, and differentiated solutions
- Partner with Sales, Customer Success, Support, and Product Marketing to inform strategy and support product adoption
- Monitor competitive offerings, market developments, and evolving customer expectations
Requirements
What you’ll need- 7+ years of product management experience, including ownership of complex B2B SaaS products
- Proven success in defining product strategy, managing roadmaps, and delivering measurable customer and business outcomes
- Demonstrated ability to combine strategic thinking with hands-on product ownership and execution
- Experience leading multiple product initiatives or interconnected product capabilities
- Strong technical aptitude, including familiarity with APIs, integrations, software architecture, and platform technologies
- Experience leading cross-functional teams and working effectively with Product Owners and Engineering
- Strong customer discovery, analytical, prioritization, and problem-solving skills
- Excellent communication and stakeholder management skills, including executive-level communication
- Demonstrated ability to make informed decisions, navigate ambiguity, and drive results independently
- Ability to modernize and evolve complex, established platforms while balancing new capabilities with scalability, reliability, and customer continuity
- Experience with content management systems, digital experience platforms, or enterprise SaaS solutions
- Experience developing or integrating AI-powered capabilities into existing products
- Familiarity with generative AI, conversational interfaces, intelligent search, or workflow automation
- Experience modernizing mature software platforms while maintaining reliability and customer satisfaction
- Experience in education technology, particularly K–12
- Experience working with distributed engineering teams
- Familiarity with digital accessibility standards and product commercialization
- Proven experience leading large-scale platform modernization, system migrations, or technology transitions, including managing technical complexity, dependencies, and customer impact
- Permanent residency in the United States; current and continued U.S. residency required to obtain and retain employment
Benefits
Comp & perks- Competitive benefits
- Professional development opportunities
- Collaborative culture built on partnership and purpose
- 100% fully remote employment
- Equal employment opportunity and reasonable accommodations for persons with disabilities or special needs