Manager, Sales Optimization

Finance of America

. Evaluate sales processes, workflows, and practices to identify opportunities to improve efficiency, consistency, productivity, and sales execution .

Posted 9/17/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in sales process evaluation and optimization, with a strong focus on cross-functional collaboration and stakeholder management. Proven ability to implement process improvements that align with business, customer, and compliance requirements while driving sales performance.

Highest-signal resume keywords

Sales ManagementSales OperationsProcess ImprovementProject ManagementAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Process EvaluationSales Performance AnalysisWorkflow OptimizationChange ManagementPerformance Metrics

Soft Skills

Cross-Functional CollaborationStakeholder ManagementProblem-SolvingCommunication SkillsCoaching

Certifications & Qualifications

Bachelor's Degree in Business AdministrationBachelor's Degree in SalesBachelor's Degree in MarketingBachelor's Degree in OperationsBachelor's Degree in Communications

Industry Keywords

Sales ExecutionOperational EffectivenessPerformance DriversSales Optimization ProjectsCompliance Requirements

About the role

Key responsibilities & impact

Evaluate sales processes, workflows, and practices to identify opportunities to improve efficiency, consistency, productivity, and sales execution
Partner with Retail Sales leaders and frontline teams to understand operational challenges, performance barriers, and improvement opportunities
Develop and implement process improvements supporting business, customer, and compliance requirements
Collaborate cross-functionally to evaluate, prioritize, and implement initiatives affecting the Retail Sales organization
Analyze sales performance data, process metrics, trends, and stakeholder feedback to identify root causes and recommend improvements
Lead cross-functional sales optimization projects from problem identification and solution design through implementation, adoption, and measurement
Establish success measures and evaluate optimization initiative results
Support rollout and adoption of new or revised sales processes, tools, workflows, and business practices
Communicate recommendations, project status, performance insights, and business impacts to sales leaders and cross-functional partners
Promote consistent sales-process execution aligned with organizational, regulatory, and compliance requirements
Report to the SVP, Revenue Growth and Channel Strategy

Requirements

What you’ll need

Minimum 5 years of related experience in sales management, sales operations, sales optimization, process improvement, or related disciplines
Demonstrated experience managing a sales team with responsibility for sales performance, coaching, execution, and operational effectiveness
Demonstrated experience evaluating and improving sales processes, workflows, or operating practices
Strong cross-functional collaboration and stakeholder-management skills
Strong analytical and problem-solving skills
Demonstrated project-management skills
Strong understanding of sales processes, sales management practices, performance drivers, and frontline sales operations
Demonstrated ability to manage change and support adoption of new processes, tools, and ways of working
Strong written and verbal communication skills
Ability to balance strategic objectives with practical implementation considerations in a fast-paced sales environment
Required Bachelor's Degree in Business Administration, Sales, Marketing, Operations, Communications, or related field

Benefits

Comp & perks

Health, dental, vision, and life insurance
Paid time-off benefits
Flexible spending account
401(k) with employer match
Employee Stock Purchase Plan (ESPP)