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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in automating provisioning and deprovisioning processes across various applications, with a strong focus on identity and access management (IAM) and mobile device management (MDM). Proficient in integrating SaaS systems and optimizing IT processes to enhance operational efficiency.
Highest-signal resume keywords
Identity And Access Management (IAM)Mobile Device Management (MDM)Scripting Skills In PowerShell, Bash, PythonExperience With REST APIs And SCIMJira Service Management Administration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Automated Provisioning And DeprovisioningSSO Configuration And DebuggingHiBob IntegrationJumpCloud AdministrationWindows And macOS EnvironmentsREST APIsSCIMN8n AutomationEndpoint Profiles And ScriptsSecurity Automation
Soft Skills
Clear CommunicationTechnical Guidance
Tools & Technologies
JumpCloudGoogle WorkspaceSlackNotionJira Service ManagementTequipyApple Business ManagerAI Tools
Certifications & Qualifications
ITIL 4 FoundationJumpCloud Core Certification
Industry Keywords
ISO 27001DORASOC 2SaaS GovernanceITSM Tools
Tech Stack
Tools & technologiesITSMJamfMacOSPython
About the role
Key responsibilities & impact- Build, own, and maintain automated provisioning and deprovisioning across applications
- Implement birthright roles and HiBob-triggered joiner, mover, and leaver workflows
- Integrate HiBob, JumpCloud, Tequipy, Google Workspace, Slack, Notion, and other SaaS systems
- Create reliable workflows using REST APIs, SCIM, and self-hosted n8n
- Configure and debug SSO, SCIM, and SAML flows in JumpCloud
- Own SSO application integrations and troubleshoot provisioning and authentication issues
- Deliver security automations for local admin removal and least-privilege enforcement
- Contribute to DORA, ISO 27001, and SOC 2 initiatives
- Administer and optimize Jira Service Management, Atlassian Suite, Slack, and Notion
- Configure JSM workflows, request types, forms, and automations
- Build and test JumpCloud MDM policies, profiles, and scripts for Windows and macOS zero-touch deployment
- Manage software deployment and OS-level configuration at scale via Apple Business Manager
- Monitor logs, performance, and SaaS usage to identify waste and reduce costs
- Create technical documentation for configurations, automation flows, and API maps
- Lead smaller technical projects from requirements through delivery
- Provide technical guidance to the team
- Support Finom employees and improve internal IT processes
Requirements
What you’ll need- At least 3 years of experience in IT support, systems administration, or IT/DevOps engineering
- Hands-on expertise across Windows and macOS environments
- Strong IAM experience with JumpCloud or comparable IdP, including SSO, SCIM, and SAML
- Strong MDM/UEM experience with JumpCloud MDM, Intune, or Jamf
- Experience with endpoint profiles and scripts for zero-touch deployment
- Scripting skills in PowerShell, Bash, Python, or similar
- Experience with REST APIs, webhooks, SCIM, and n8n or comparable automation/iPaaS platforms
- Proficiency administering Google Workspace or M365
- Experience with ITSM tools, ideally Jira Service Management
- Clear, concise communication in English across technical and non-technical audiences
- Advanced use of AI tools for troubleshooting and automation
- Familiarity with ISO 27001, DORA, SOC 2, and SaaS governance tooling is a strong plus
- Experience with HiBob or similar HRIS-driven automation is a strong plus
- Experience with Tequipy or similar hardware lifecycle tooling is a strong plus
- Experience in high-growth, modern infrastructure environments is a strong plus
- ITIL 4 Foundation and JumpCloud Core Certification are a strong plus, or willingness to certify
Benefits
Comp & perks- Continuous personal and professional development opportunities
- Flexibility to travel and work remotely or in a hybrid model across Europe
- Stock Options Program available to every team member
- Supportive, well-being-focused, modern, friendly, and eco-conscious corporate culture
- Work & Swim Program: one month in a corporate apartment in Cyprus
- Equal opportunity workplace