IT Solutions Engineer

Finom

. Design, build, and maintain automated provisioning and deprovisioning across high-volume applications .

Posted 10/14/2026full-timeRemote • CroatiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in automating provisioning and deprovisioning processes across high-volume applications, with strong skills in IAM, MDM, and system integrations. Proficient in scripting and technical documentation, while effectively collaborating with cross-functional teams to enhance operational efficiency.

Highest-signal resume keywords

IAM Experience with JumpCloudMDM/UEM Experience with JumpCloud MDMScripting Skills in PowerShell, Bash, or PythonExperience with REST APIs and SCIM IntegrationsITIL 4 Foundation Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Windows AdministrationMacOS AdministrationSSO ConfigurationSCIM ImplementationSAML FlowsAutomation ScriptingIntegration DebuggingTechnical DocumentationCost-Saving ImplementationZero-Touch Deployment

Soft Skills

Clear CommunicationTechnical GuidanceCollaboration

Tools & Technologies

JumpCloudGoogle WorkspaceJira Service ManagementSlackNotionTequipyN8nIntuneJamfAtlassian Suite

Certifications & Qualifications

ITIL 4 FoundationJumpCloud Core Certification

Industry Keywords

DORAISO 27001SOC 2SaaS GovernanceHRIS Automation

Tech Stack

Tools & technologies

ITSMJamfMacOSPython

About the role

Key responsibilities & impact

Design, build, and maintain automated provisioning and deprovisioning across high-volume applications
Implement birthright roles and HiBob-driven joiner, mover, and leaver workflows
Integrate HiBob, JumpCloud, Tequipy, Google Workspace, Slack, Notion, and other SaaS systems using REST APIs, SCIM, webhooks, and n8n
Configure and debug SSO/SCIM and SAML flows in JumpCloud
Own SSO application integrations and troubleshoot provisioning and authentication issues
Build security automations for local admin removal and least-privilege enforcement
Contribute to DORA, ISO 27001, and SOC 2 initiatives
Administer Jira Service Management, Atlassian Suite, Slack, and Notion
Configure JSM workflows, request types, forms, and automations
Build and test JumpCloud MDM policies, profiles, and scripts for Windows and macOS zero-touch deployment
Manage software deployment and OS-level configuration at scale
Monitor logs, performance, and SaaS usage to identify waste and implement cost-saving changes
Create and maintain technical documentation, configuration records, automation flows, and API maps
Lead smaller technical projects from requirements through delivery
Provide technical guidance to the team and collaborate with Security, People Ops, and DevOps

Requirements

What you’ll need

At least 3 years in IT support, systems administration, or IT/DevOps engineering
Hands-on expertise across Windows and macOS environments
Strong IAM experience with JumpCloud or a comparable IdP, including SSO, SCIM, and SAML
Experience configuring integrations and debugging complex provisioning and authentication issues
Strong MDM/UEM experience with JumpCloud MDM, Intune, or Jamf
Experience creating profiles and scripts for zero-touch deployment
Scripting skills in PowerShell, Bash, Python, or similar
Experience integrating multiple systems using REST APIs, webhooks, and SCIM
Experience with n8n or a comparable automation/iPaaS platform
Proficiency administering Google Workspace or M365
Experience with ITSM tools, ideally Jira Service Management
Clear, concise communication in English across technical and non-technical audiences
Advanced use of AI tools for troubleshooting, drafting automations, and operational efficiency
Familiarity with ISO 27001, DORA, SOC 2, and SaaS governance tooling is a strong plus
Experience with HiBob or similar HRIS-driven automation is a strong plus
Experience with Tequipy or similar hardware lifecycle tooling is a strong plus
Experience in high-growth infrastructure environments is a strong plus
ITIL 4 Foundation and JumpCloud Core Certification, or willingness to certify, are a strong plus

Benefits

Comp & perks

Continuous personal and professional development opportunities
Flexible option to travel and work remotely or in a hybrid model across Europe
Stock Options Program available to every team member
Support and care promoting employee well-being and success
Work & Swim Program: one month in a corporate apartment in Cyprus
Equal opportunity workplace and diversity commitment