IT Solutions Engineer

Finom

. Own the design, build, and maintenance of automated provisioning and deprovisioning across applications .

Posted 10/14/2026full-timeRemote • SerbiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in automated provisioning and deprovisioning across applications, with strong skills in IAM, MDM, and integration of various SaaS tools. Proficient in scripting and automation, with a focus on security compliance and operational efficiency.

Highest-signal resume keywords

Automated Provisioning and DeprovisioningIAM Experience with JumpCloudMDM Experience with JumpCloud MDMScripting Skills in PowerShell, Bash, PythonExperience with REST APIs and SCIM

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Automated ProvisioningIAMMDMScriptingREST APIsSCIMSAMLGoogle Workspace AdministrationJira Service ManagementZero-Touch Deployment

Soft Skills

Clear CommunicationTechnical GuidanceCollaboration

Tools & Technologies

JumpCloudHiBobTequipyGoogle WorkspaceSlackNotionN8nJira Service ManagementApple Business ManagerIntune

Certifications & Qualifications

ITIL 4 FoundationJumpCloud Core Certification

Industry Keywords

ISO 27001DORASOC 2SaaS GovernanceITSM

Tech Stack

Tools & technologies

ITSMJamfMacOSPython

About the role

Key responsibilities & impact

Own the design, build, and maintenance of automated provisioning and deprovisioning across applications
Implement birthright roles and HiBob-driven joiner, mover, and leaver workflows
Integrate HiBob, JumpCloud, Tequipy, Google Workspace, Slack, Notion, and the wider SaaS estate using REST APIs, SCIM, and n8n
Configure and debug SSO/SCIM and SAML flows in JumpCloud
Own SSO application integrations and troubleshoot provisioning and authentication issues
Build security and compliance automations for local-admin removal and least-privilege enforcement, contributing to DORA, ISO 27001, and SOC 2 efforts
Administer Jira Service Management, including workflows, request types, forms, and automations, alongside Atlassian, Slack, and Notion
Build and test JumpCloud MDM policies, profiles, and scripts for zero-touch Windows and macOS deployment via Apple Business Manager
Manage software deployment and OS-level configuration at scale
Monitor system logs, performance, and SaaS usage to identify waste and cost-saving opportunities
Implement license reclamation and other budget-optimization flows
Create and maintain technical documentation, configuration records, automation flows, and API maps
Lead smaller technical projects end to end and provide technical guidance to the team
Collaborate with Security, People Ops, DevOps, and the Solutions Engineer on end-to-end solutions

Requirements

What you’ll need

At least 3 years in IT support, systems administration, or IT/DevOps engineering
Hands-on expertise across Windows and macOS environments
Strong IAM experience with JumpCloud or a comparable IdP for SSO, SCIM, and SAML
Experience configuring integrations and debugging complex provisioning and authentication issues
Strong MDM/UEM experience with JumpCloud MDM, Intune, or Jamf
Experience creating endpoint profiles and scripts for zero-touch deployment
Scripting skills in PowerShell, Bash, Python, or similar
Experience with REST APIs, webhooks, SCIM, and n8n or a comparable automation/iPaaS platform
Proficiency administering Google Workspace or M365
Experience with ITSM tools, ideally Jira Service Management
Clear, concise communication in English across technical and non-technical audiences
Advanced use of AI tools for troubleshooting, drafting automations, and operational efficiency
Familiarity with ISO 27001, DORA, SOC 2, and SaaS governance/management tooling is a strong plus
Experience with HRIS-driven automation such as HiBob and hardware lifecycle tooling such as Tequipy is a strong plus
Experience in high-growth, modern infrastructure environments is a strong plus
ITIL 4 Foundation and JumpCloud Core Certification, or willingness to certify, is a strong plus

Benefits

Comp & perks

Opportunity to make a genuine impact on the product
Continuous personal and professional development resources and opportunities
Flexibility to travel and work remotely or in a hybrid model across Europe
Stock Options Program available to every team member
Constant support and care in a modern, friendly, and eco-conscious corporate culture
Work & Swim Program: one month in a corporate apartment in Cyprus