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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in measurement and experimentation for customer activation and retention, utilizing strong SQL and Python skills to design and analyze experiments. Proficient in building segmentation models and automating reporting processes to enhance customer engagement.
Highest-signal resume keywords
Strong SQLPython ProgrammingExperiment DesignBI ExperienceStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Experiment DesignCausal Inference MethodsPredictive ModellingClusteringSegmentation
Soft Skills
CuriosityOwnership
Tools & Technologies
Power BITableauDatabricksBraze
Industry Keywords
Customer ActivationCustomer RetentionA/B TestingChurn ScoringAudience Segmentation
Tech Stack
Tools & technologiesPythonSQLTableau
About the role
Key responsibilities & impact- Own measurement and experimentation for customer activation and retention
- Join activation and retention initiatives from CRM, growth, and product before development begins
- Define primary metrics and assess detectability using historical data
- Design and analyse experiments end to end, including hypotheses, guardrails, audience splits, MDE, power, stopping rules, and readouts
- Correct for channel and engagement bias
- Apply causal inference methods when clean A/B testing is not possible, including diff-in-diff, matching, synthetic control, and geo designs
- Generate and launch experiments across onboarding and the customer lifecycle
- Convert successful one-off experiments into recurring segmented flows
- Build segmentation, propensity, churn, and dormancy scoring models
- Develop next-best-action logic and measure performance against current rules
- Automate audience refresh jobs, readout templates, and Activation, Onboarding, and Retention dashboards
- Ship models through scheduled Databricks jobs and downstream tools such as Braze
- Bring engagement data back into the warehouse to close the loop
Requirements
What you’ll need- Strong SQL and Python
- Git-based warehouse workflow with code review
- Experiment design, statistics, and defensible metric design
- BI experience with Power BI, Tableau, or similar
- Stakeholder management and business sense
- Curiosity and ownership
- Causal inference methods and understanding of when each is valid (nice to have)
- Clustering and segmentation used in production (nice to have)
- Predictive modelling with honest validation; uplift modelling is a plus (nice to have)
- Braze or comparable CRM platform experience (nice to have)
Benefits
Comp & perks- Continuous personal and professional development resources and opportunities
- Remote or hybrid work flexibility across Europe
- Stock Options Program available to every team member
- Constant support and care
- Modern, friendly, and eco-conscious corporate culture
- Work & Swim Program: one month in a corporate apartment in Cyprus
