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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading digital strategy and governance frameworks while managing enterprise digital platforms and content management systems. Proficient in analytics, audience insights, and performance metrics to drive data-driven recommendations and enhance user-centered digital experiences.
Highest-signal resume keywords
Digital Strategy LeadershipPlatform ManagementAnalytics and Performance MetricsProject ManagementTeam Management and Mentoring
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Digital CommunicationsContent Management SystemsAudience EngagementKPI DevelopmentPrototyping PracticesDigital TransformationGovernance FrameworksUser-Centered DesignData-Driven RecommendationsCampaign Management
Soft Skills
Collaborative SkillsConsultative SkillsStrong Writing SkillsOrganizational SkillsAdaptability
Tools & Technologies
DrupalWordPressSharePointJIRAAxureAdobe XD
Industry Keywords
FINRA ComplianceCorporate CommunicationsDigital ExperienceInvestor ProtectionMarket Integrity
Tech Stack
Tools & technologiesAxureDrupalWordPress
About the role
Key responsibilities & impact- Lead FINRA's digital strategy across internal and external platforms
- Establish the vision, governance frameworks, and standards for a cohesive, user-centered, business-aligned digital experience
- Advise Corporate Communications leadership and business partners on digital strategy, audience engagement, platform effectiveness, and communications approaches
- Establish and maintain governance guardrails, publishing standards, accessibility requirements, and best practices for core digital platforms
- Oversee FINRA's digital editorial ecosystem, including content, campaigns, and communications initiatives
- Use analytics, audience research, and performance insights to identify trends, measure effectiveness, and develop data-driven recommendations
- Lead integrated digital initiatives supporting enterprise priorities, awareness campaigns, thought leadership, employee communications, and strategic business objectives
- Direct cross-functional digital projects, including platform enhancements, redesigns, migrations, and governance initiatives
- Evaluate emerging technologies, establish KPIs and reporting frameworks, and drive continuous improvement of digital platforms and communications strategy
- Manage a team of managers and/or experienced individual contributors
- Conduct career development conversations and provide regular coaching and feedback
- Collaborate with Corporate Communications, Technology, Creative Strategy, and business stakeholders
- Collaborate in person and virtually in support of FINRA's investor protection and market integrity mission
Requirements
What you’ll need- Bachelor's degree in Digital Strategy, Communications, Marketing, Business, Information Systems, Journalism, or a related field preferred
- Minimum of 10 years of professional experience in digital strategy, digital communications, platform management, product marketing, or corporate communications
- Minimum of 2 years supervising projects and mentoring junior staff
- Strong collaborative and consultative skills for working across departments and business functions
- Experience contributing to enterprise-level initiatives and engaging executive stakeholders as a subject matter expert
- Experience managing enterprise digital platforms and content management systems such as Drupal, WordPress, SharePoint, or similar
- Experience collaborating with technology teams on platform enhancements and digital transformation efforts
- Strong experience applying analytics, audience insights, and performance metrics
- Working knowledge of prototyping practices and tools such as Axure or Adobe XD
- Proficiency in project management tools such as JIRA
- Strong writing, editing, and presentation skills
- Strong organizational skills and ability to manage competing priorities and deadlines
- Deep understanding of KPIs and performance frameworks
- Experience leading and managing multiple complex projects simultaneously
- Ability to work in a fast-paced environment, prioritize independently, adapt to shifting organizational needs, and maintain quality across competing demands
- Must comply with FINRA's Code of Conduct, investment restrictions, financial disclosure requirements, Employee Confidentiality and Invention Assignment Agreement, and company policy on nepotism
Benefits
Comp & perks- Discretionary bonus may be available
- Comprehensive health, dental and vision insurance
- Basic life, accidental death and dismemberment, supplemental life, spouse/domestic partner and dependent life, and spouse/domestic partner and dependent accidental death and dismemberment insurance
- Short- and long-term disability insurance
- Long-term care insurance
- Business travel accident insurance
- Legal insurance
- Immediate participation and vesting in a 401(k) plan with company match
- Eligibility for an additional FINRA-funded retirement contribution
- Tuition reimbursement
- Commuter benefits
- Adoption assistance
- Backup family care
- Surrogacy benefits
- Employee assistance
- Wellness programs
- 15 days of paid time off, increasing with years of service up to 25 days
- 5 personal days
- 9 sick days
- 2 volunteer service days
- Military leave
- Jury duty leave
- Bereavement leave
- Voting and election official leave
- Care of a family member leave after 90 days of employment
- Childbirth and parental leave after 90 days of employment
- 9 paid holidays for full-time employees
- Overtime pay eligibility for non-exempt employees in accordance with applicable law
