Director, Strategic Business Communications

FINRA

. Partner with assigned business units to develop and execute external communications strategies and go-to-market plans .

Posted 10/28/2026full-timeUnited StatesLead💰 $161,200 - $312,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and executing strategic communications plans, with a strong focus on storytelling, stakeholder engagement, and reputation management. Proven ability to translate complex information into clear communications while collaborating effectively across organizational levels.

Highest-signal resume keywords

Strategic Communications PlanningExecutive EngagementStorytelling SkillsStakeholder EngagementReputational Risk Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Communications Strategy DevelopmentWriting and EditingMessaging DevelopmentComplex Information TranslationPerformance Metrics Evaluation

Soft Skills

Relationship BuildingSound JudgmentInfluencing SkillsProject LeadershipCollaboration

Industry Keywords

Corporate CommunicationsFinancial ServicesCapitol Hill ExperienceMedia RelationsStakeholder Considerations

About the role

Key responsibilities & impact

Partner with assigned business units to develop and execute external communications strategies and go-to-market plans
Develop executive engagement, messaging, communications materials, and events aligned to enterprise priorities
Serve as a strategic liaison between business units and the Corporate Communications Center of Excellence
Resolve complex, cross-functional communications challenges with limited oversight
Develop communications plans based on business unit priorities, strategies, and challenges
Assess implications for FINRA’s reputation and external stakeholder engagement
Participate in cross-functional reviews with media, executive communications, web, social, creative, and internal communications experts
Recommend communications approaches, positioning, and reputational considerations
Identify compelling narratives, proof points, research, and subject-matter expertise
Translate complex concepts into clear, audience-focused communications across organic and paid channels
Enhance enterprise-level storytelling and gold source messaging
Maintain touchpoints with business unit contacts and engage SMEs and senior business leaders
Identify new communications opportunities and advise on high-profile initiatives and external engagements
Represent Corporate Communications on proposed publications and key events
Anticipate and prepare for criticism, negative coverage, and issues management
Recommend strategies to mitigate reputational risk and support organizational objectives
Guide and mentor business unit colleagues on communications techniques, processes, and best practices
Collaborate in-person and virtually to advance FINRA’s investor protection and market integrity mission

Requirements

What you’ll need

Bachelor’s degree in communications, marketing, journalism, or a related field
Minimum of ten (10) years of professional experience in communications
Proven ability to develop, execute, and measure strategic communications plans
Significant corporate, agency, financial services, and/or Capitol Hill experience preferred
Experience providing strategic communications counsel to senior executives and business leaders on high-profile initiatives and sensitive matters
Exceptional writing, editing, and storytelling skills
Ability to translate complex business, regulatory, and technical information into clear, compelling communications
Ability to evaluate communications opportunities, risks, and stakeholder considerations
Ability to lead complex projects and drive results across multiple priorities
Ability to operate effectively within a large, complex corporate environment
Ability to influence and build relationships across all organizational levels
Sound judgment and discretion with sensitive, confidential, and reputationally significant matters
Ability to leverage data, audience insights, and performance metrics
Extended hours may be required
FINRA employees must disclose applicable brokerage accounts and comply with FINRA investment and securities account restrictions
Employees must execute FINRA’s Employee Confidentiality and Invention Assignment Agreement and comply with the company’s policy on nepotism

Benefits

Comp & perks

Discretionary bonus eligibility
Comprehensive health, dental and vision insurance
Basic life, accidental death and dismemberment, supplemental life, spouse/domestic partner and dependent life insurance
Spouse/domestic partner and dependent accidental death and dismemberment insurance
Short- and long-term disability insurance
Long-term care insurance
Business travel accident insurance
Legal insurance
Immediate participation and vesting in a 401(k) plan with company match
Eligibility for an additional FINRA-funded retirement contribution
Tuition reimbursement
Commuter benefits
Adoption assistance
Backup family care
Surrogacy benefits
Employee assistance
Wellness programs
15 days of paid time off, increasing with years of service up to 25 days
5 personal days
9 sick days
2 volunteer service days
Military leave
Jury duty leave
Bereavement leave
Voting and election official leave
Care of a family member leave after 90 days of employment
Childbirth and parental leave after 90 days of employment
Nine paid holidays for full-time employees
Overtime pay eligibility for non-exempt employees