Director, Strategic Business Communications – Market and Regulatory Services and Technology

FINRA

. Serve as primary liaison between assigned FINRA business units, subject-matter portfolios, and Corporate Communications .

Posted 10/28/2026full-timeUnited StatesLead💰 $154,400 - $312,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and executing strategic communications plans, with a strong focus on storytelling and stakeholder engagement. Proven ability to navigate complex corporate environments while managing reputation risks and providing counsel to senior executives.

Highest-signal resume keywords

Strategic Communications PlanningExecutive EngagementStorytelling SkillsReputation ManagementStakeholder Relationship Building

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Communications Strategy DevelopmentWriting and EditingData AnalyticsPerformance Metrics EvaluationComplex Project Leadership

Soft Skills

Sound JudgmentInfluencing SkillsCollaborationMentoringDiscretion

Tools & Technologies

Corporate Communications ToolsMedia Relations PlatformsSocial Media Management Tools

Industry Keywords

FINRA ComplianceFinancial ServicesMarket StructureRegulatory LandscapeInvestor Protection

About the role

Key responsibilities & impact

Serve as primary liaison between assigned FINRA business units, subject-matter portfolios, and Corporate Communications
Develop and execute external communications strategies, go-to-market plans, executive engagement, messaging, communications materials, and events
Provide strategic counsel on communications opportunities, reputational considerations, and complex, high-profile initiatives
Serve as liaison between assigned business units and the Corporate Communications Center of Excellence
Develop communications plans aligned with business unit goals and enterprise priorities
Participate in cross-functional reviews with media, executive communications, web, social, creative, and internal communications teams
Identify compelling narratives, proof points, research, and subject-matter expertise and translate them into audience-focused communications
Enhance enterprise-level storytelling and gold source messaging
Maintain regular touchpoints with business unit contacts, subject-matter experts, and senior business leaders
Represent Corporate Communications on proposed publications and key events
Anticipate and manage reputation risk, criticism, negative coverage, and issues management
Guide and mentor business unit colleagues on communications techniques, processes, best practices, and approaches to complex or sensitive issues
Collaborate in-person and virtually in support of FINRA’s mission of investor protection and market integrity

Requirements

What you’ll need

Bachelor’s degree in communications, marketing, journalism, or a related field
Minimum of ten (10) years of professional experience in communications
Proven ability to develop, execute, and measure strategic communications plans
Significant corporate, agency, financial services, and/or Capitol Hill experience preferred
Experience providing strategic communications counsel to senior executives and business leaders on high-profile initiatives and sensitive matters
Exceptional writing, editing, and storytelling skills
Ability to translate complex business, regulatory, and technical information into clear, compelling communications
Ability to evaluate communications opportunities, risks, and stakeholder considerations
Ability to lead complex projects and drive results across multiple priorities in a fast-paced, highly matrixed environment
Ability to operate effectively and credibly within a large, complex corporate environment
Ability to influence and build effective relationships across all levels of an organization
Sound judgment and discretion in handling sensitive, confidential, and reputationally significant matters
Ability to leverage data, audience insights, and performance metrics
Understanding of technology and its role in financial services, including market infrastructure, data analytics, and emerging technologies
Fundamental understanding of financial markets, including market structure, trading, and the regulatory landscape
Compliance with FINRA’s Code of Conduct, investment restrictions, financial disclosure requirements, confidentiality and invention assignment agreement, and nepotism policy

Benefits

Comp & perks

Discretionary bonus eligibility
Comprehensive health, dental and vision insurance
Basic life, accidental death and dismemberment, supplemental life, spouse/domestic partner and dependent life, and spouse/domestic partner and dependent accidental death and dismemberment insurance
Short- and long-term disability insurance
Long-term care insurance
Business travel accident insurance
Legal insurance
401(k) plan with immediate participation, vesting, and company match
Additional FINRA-funded retirement contribution
Tuition reimbursement
Commuter benefits
Adoption assistance
Backup family care
Surrogacy benefits
Employee assistance and wellness programs
15 days of paid time off, increasing with years of service up to 25 days
5 personal days
9 sick days
2 volunteer service days
Military leave
Jury duty leave
Bereavement leave
Voting and election official leave
Care of a family member leave after 90 days of employment
Childbirth and parental leave after 90 days of employment
9 paid holidays for full-time employees
Hybrid work environment